I have a Intel Compute Stick (stk1aw32sc) that likes to do periodic black screens for 2 seconds at a time.
It gets worse when I play a Microsoft game that has daily challenges.
Is there any way to solve this issue?
- Intel® Makers
Thank you for joining the community.
In order to help you better, I would like to gather more information about the configuration you have on the computer. Please attach to this thread the TXT file the Intel® System Support Utility will generate: https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility
Steps to save the report:
- Run the utility.
- Click on "Scan" to get the scanned system.
- Once the scan is complete click on "next".
- Use the "save" option, save the report to your desktop.
- To attach a file, you must click the "Attach" option on the bottom right-hand corner of the response box.
What is the model of the display and type of video connection? (if there is any video cable)
DarkSamus: We can try a BIOS update on the stick to the latest version 0040:
Also we can try to re-install the chipset driver:
As well as the graphics driver:
In regard to your question, if you are referring to the power supply, based on the Technical Product Specifications of the stick, it uses a 5V 3A AC to DC power adapter so it should be enough, but we recommend to use the power supply that came with the stick, page 19:
If you are not referring to the power supply, please provide the model of the power board.
Also, do you have the option to test a different HDMI cable?
Do you have the chance to use a different monitor/TV?