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VLøkk
Beginner
738 Views

Referring to this issue: https://forums.intel.com/s/question/0D50P000049fZaOSAU/the-2-usb-30-ports-on-the-stk2m3w64cc-compute-stick-power-supply-are-not-working?language=en_US I experience exactly the same problem with my Intel compute stick.

 
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VLøkk
Beginner
55 Views

"While I am plugging in a thumb drive or, anything else for that matter, the device looses the connection and regains it intermittently while just slightly moving the USB plug."

Have there been any updates / solutions to this? May it be a production issue?

 

Alberto_R_Intel
Moderator
55 Views

VLøkk, Thank you for posting in the Intel® Communities Support. If after trying the steps suggested on the thread you provided previously the problem remains, then the next thing to do will be to replace the Intel Compute Stick. If the unit is under warranty, we recommend contacting Intel® Customer Support in your region. https://supporttickets.intel.com/warrantyinfo?lang=en-US Regards, Alberto R. Intel Customer Support Technician Under Contract to Intel Corporation
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