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Return computestick for replacement

BDoor1
Beginner
964 Views

Hello all,

I bought a compute stick in the Netherlands, back home in Salvador BR Ubuntu broke after a few hours, according to CC rep it needs to be replaced. Well, ok, but my question is: it must be done thru snail mail, and I am responsible for the costs and delivery. Is that normal? Compared to other large manufacturers seems kind of a week customer service. Mail is kind of unreliable here, so the chance of success of me sending, they receiving, they sending, me receiving, ánd it actually work afterwards seems very, very slim. -does Intel work like this everywhere?

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1 Reply
Amy_C_Intel
Employee
133 Views

Hello Jooster,

In order to help you with this inquiry please contact the Intel phone support for Brazil at http://www.intel.com/p/en_US/support/contactsupport Contact Support.

Regards,

Amy.

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