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idata
Community Manager
1,939 Views

Use of bluetooth keyboard common in Windows 10 and post BIOS setup of compute stick (STCK1A32WFC)

Every time I setup the Bluetooth keyboard in Compute Stick BIOS always require me to enter a new passkey/code. After connecting it and then boot to Windows 10, the said keyboard will have to pair it again with different passkey/code. Is it possible to fix the passkey of my Rapoo E6700 which can access both?

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13 Replies
IUman
Honored Contributor II
88 Views

Hello Rojie,

Thank you for joining the Intel communities.

Make sure you have the BIOS version https://downloadcenter.intel.com/download/25269/BIOS-Update-FCBYT10H-86A- 0028 install in your system, you can update to that version and the latest one which is the https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- 0031.

Please see http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000016213.html Using Bluetooth* Keyboards During POST and in BIOS Setup

Best wishes,

Ivan

idata
Community Manager
88 Views

ivanu_intel wrote:

Hello Rojie,

Thank you for joining the Intel communities.

Make sure you have the BIOS version https://downloadcenter.intel.com/download/25269/BIOS-Update-FCBYT10H-86A- 0028 install in your system, you can update to that version and the latest one which is the https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- 0031.

Please see http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000016213.html Using Bluetooth* Keyboards During POST and in BIOS Setup

Best wishes,

Ivan

Thanks Ivan for the response.

I have the latest 0031 BIOS version and also have performed the POST/BIOS setup thru its Bluetooth configuration.

But as inquired in my subject and content, passkeys required on both BIOS and in Windows 10, are different once pairing is done to each other.

Problem is when I pair to POST/BIOS, WIndows 10 BT keyboard reports a driver error. After I remove it in Windows 10 and reconnect KB again,

another passkey was set and thus connected to Windows but rebooting it and controlling the POST/BIOS setup with that BT keyboard would be lost.

Tried also to manually set the passkey in Hardware and Sound -> Add Bluetooth Device and set the same BIOS passkey from Windows

and reconfirm with the BT keyboard input but also resulted to NG during POST/BIOS setup access.

Hope that the above clarified what I intend to perform. Hoping also there's a solution on this matter.

IUman
Honored Contributor II
88 Views

Please try the following:

Access the BIOS.

Under configuration select "Bluetooth configuration"

Scan for you device or it can be already detected there.

Double click on it and pair it.

Try again if it works as it should.

idata
Community Manager
88 Views

Thanks for the response Ivan. Yes, I could pair it at BIOS BT configuration but requiring me to type a new passkey on my BT keyboard. After this, once booted to Windows 10, its BT setting indicates driver error when I type any keys on the said keyboard. I have to remove and re-pair it again to connect the keyboard. But once rebooted, BIOS access thru the said BT keyboard doesn't work.

ACoop2
Beginner
88 Views

Right, the problem is that your keyboard sees the

bios and Windows as two different devices. You need to find out how to get your keyboard to connect to and switch between two devices. Mine uses a key press combination to switch between devices. If your keyboard is single device pairable only, then you'll have to wait for Windows to boot before you can use the keyboard.

IUman
Honored Contributor II
88 Views

Hi all,

Thank you for the information you have provided us, I will escalate this issue for further investigation, hopefully a new BIOS version will come up to solve issues like this.

Best wishes,

Ivan

idata
Community Manager
88 Views

Just found out that Rapoo E6700 is a single device pairable so maybe a BIOS update wouldn't resolve this matter. Thanks to all anyway☺

IUman
Honored Contributor II
88 Views

Thank you for your feedback, it is very much appreciated.

Ronny_G_Intel
Moderator
88 Views

Hi Rojie C,

Would be able to try a different Brand/Model Keyboard? Are you having this issue with any other device Bluetooth device?

 

Thanks,

Ronny G

idata
Community Manager
88 Views

Just bought Rapoo keyboard for this use so I won't be buying new one just to access BIOS and Windows with the same passkey. As for other BT devices, the stick can connect but more than 1 connection, I'll be needing need my USB cable

Ronny_G_Intel
Moderator
88 Views

Hi Rojie C,

We did several testing with different Bluetooth devices and didn't experience this issue. Unfortunately we dont have the Rapoo* Keyboard available for issue duplication.

I am afraid this could be a compatibility issue, perhaps reporting this to Rapoo and having them checking on the driver would be a good idea.

Regards,

Ronny G

idata
Community Manager
88 Views

I could buy a different brand like Logitech and many others but maybe I'll reserve for other future gadgets to purchase, I'll stick to this keyboard for now. Like ICS, this would work to 1 BT profile only like the Sony Android 4K Bravia TV, etc. but this would do for now. Thanks.

DeanG
New Contributor I
88 Views

AndyCalling wrote:

Right, the problem is that your keyboard sees the

bios and Windows as two different devices. You need to find out how to get your keyboard to connect to and switch between two devices. Mine uses a key press combination to switch between devices. If your keyboard is single device pairable only, then you'll have to wait for Windows to boot before you can use the keyboard.

I have the Intel CS125 (STK1AW32SC) and the Logitech K380 Bluetooth keyboard (which has buttons to allow pairing/usage with three hosts). I have updated the CS125 to apparently the most recent BIOS (v0024) for the CS125. After activating the pre-installed x86 WIndows 10 Home variant, I installed the Windows 10 x64 Home v1607 variant, and installed the relevant x64 drivers (including the recent Bluetooth driver). I can successfully pair the K380 with the BIOS, and use it to enter the BIOS during POST. I can also successfully pair the K380 with Windows 10.

However, even though I have assigned the two different pairings to two different buttons on the K380, pairing to the BIOS makes the previous pairing in Windows non-functional, and vice versa. Apparently the K380 sees the same CS125 MAC address in the other pairing and gets confused. If anyone has gotten this to work with the K380, please let us know.

If would be really, really cool if the Intel Bluetooth driver would reach down into the BIOS storage, and if it finds a pairing established in the BIOS, to use that pairing info in Windows. I presume there is some sort of handshake key that is needed. That would mean a single pairing could be used.

Did I say that would be really, really cool?

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