After trying several other SD cards without success, I bought an "Intel validated" SD card: Transcend TS64GUSDU1 (see the Intel Product Compatibility Tool). Nonetheless, my Compute Stick (running Windows 10) still does not show any removable memory device. I have verified that all drivers are up to date by using the Intel® Driver & Support Assistant. How can I get an SD card to work with my Compute Stick?
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In the device manager, do you see any yellow exclamation points?
It should look like this:
Doc
I have no yellow exclamation points, but I am missing the 3rd entry under "SD host adapters" in your screenshot, "SDA Standard Compliant SD Host Controller".
I have had things disappear on my stick. When they do, I usually reinstall the SOC:
https://downloadcenter.intel.com/download/25311?product=86612
You may want to try that. As always, if you have any data you want to keep, back it up. However, I have never had a problem doing this.
Doc
Thanks for the tip, but no joy.
I downloaded and installed the Windows 10 SOC package. The installation reported success, but after reboot the "SDA Standard Compliant SD Host Controller" was still missing.
That is disappointing. Perhaps one of the Intel support engineers can help.
Doc
I certainly hope so!
Do they read this forum, or should I ask for support through some other channel?
Yes, they read it all the time. They are here Monday-Friday, 7am to 4pm PST.
Doc
@David,
I couldn't find this thread from "My Intel" or the "Home Page" of the forum, so I attached the requested SSU logfile to the support ticket you opened.
As you can see I finally found the thread (through "My Community") so I am attaching the log again here as requested in your post above.
It would be nice if the forum reply notification e-mails included a link to the thread, as is the case for most forum software.
Thanks for your support!
@Warren,
Thanks for your advice. The BIOS factory defaults seem to have solved the problem. I must have overlooked the advice to load defaults after upgrading the BIOS version.
Thanks for your support!
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