- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
After trying several other SD cards without success, I bought an "Intel validated" SD card: Transcend TS64GUSDU1 (see the Intel Product Compatibility Tool). Nonetheless, my Compute Stick (running Windows 10) still does not show any removable memory device. I have verified that all drivers are up to date by using the Intel® Driver & Support Assistant. How can I get an SD card to work with my Compute Stick?
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
In the device manager, do you see any yellow exclamation points?
It should look like this:
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have no yellow exclamation points, but I am missing the 3rd entry under "SD host adapters" in your screenshot, "SDA Standard Compliant SD Host Controller".
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have had things disappear on my stick. When they do, I usually reinstall the SOC:
https://downloadcenter.intel.com/download/25311?product=86612
You may want to try that. As always, if you have any data you want to keep, back it up. However, I have never had a problem doing this.
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Thanks for the tip, but no joy.
I downloaded and installed the Windows 10 SOC package. The installation reported success, but after reboot the "SDA Standard Compliant SD Host Controller" was still missing.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That is disappointing. Perhaps one of the Intel support engineers can help.
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I certainly hope so!
Do they read this forum, or should I ask for support through some other channel?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Yes, they read it all the time. They are here Monday-Friday, 7am to 4pm PST.
Doc
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@David,
I couldn't find this thread from "My Intel" or the "Home Page" of the forum, so I attached the requested SSU logfile to the support ticket you opened.
As you can see I finally found the thread (through "My Community") so I am attaching the log again here as requested in your post above.
It would be nice if the forum reply notification e-mails included a link to the thread, as is the case for most forum software.
Thanks for your support!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
@Warren,
Thanks for your advice. The BIOS factory defaults seem to have solved the problem. I must have overlooked the advice to load defaults after upgrading the BIOS version.
Thanks for your support!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page