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Beginner
66 Views

WiFi adapter not appearing after reinstalling Windows 10

Product: Intel Compute Stick W5 Pro

The WiFi had been working fine beforehand, but after I used a bootable USB to install the latest version of Windows 10 Enterprise (version 2004), the WiFi adapter was no longer detected. I visited Intel's Download Center and tried a couple different driver installations, but nothing has worked. This system is 64-bit.

I'm not getting any sort of error, I just simply cannot see any nearby networks nor does any WiFi adapter show up in network devices under the Control Panel. 

Thank you.

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4 Replies
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Super User
57 Views

You do not have an Intel Compute Stick.   You must contact the manufacturer of your stick for assistance. 

https://www.intel.com/content/www/us/en/support/articles/000027168/intel-nuc/intel-compute-sticks.ht...

 

Doc (not an Intel employee or contractor)

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Super User Retired Employee
50 Views

Yea, most of the 3rd-party "clones" of the Intel FC/SC Compute Sticks utilize 3rd-party wireless solutions, so no driver is going to be installed by the Intel Driver and Support Assistant.

You will need to check the web site for your stick's manufacturer and see if there is a driver available there. I see that there are a whole bunch of Compute Stick clones that have the "W5 Pro" name on them. You may have to consult the documentation that came with the stick to find out who the manufacturer actually is.

If there are no driver package(s) on the manufacturer's web site, the most commonly-used wireless solution is from RealTek. You could download their generic driver and give it a try as an alternative.

Hope this helps,

...S

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Beginner
37 Views

Wow, that's quite sketchy of them! Thanks for the heads up. I'll see what I can do. Have a wonderful day.

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Super User Retired Employee
29 Views

Well, I am unsure that it is actually nefarious. Intel gives away many of its reference designs to assist the industry and it is not uncommon for them to closely copy the BIOS.

...S

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