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rlobe
Beginner
899 Views

Wirelles not working in my STK1A32SC. Any suggestions?

the wireless of my stick STK1A32SC is not working. I have installed the driver: "Wireless_18.40.0_PROSet64_Win8.1.exe" but the status is still "Driver is not installed". Any suggestions?

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idata
Community Manager
27 Views

Hi Gene_Lobel,

 

 

Could you please verify if the current BIOS version is 0024, if it is not please try to do a BIOS update?

 

BIOS Update 0024

 

https://downloadcenter.intel.com/download/25917/BIOS-Update-SCCHTAX5-86A- https://downloadcenter.intel.com/download/25917/BIOS-Update-SCCHTAX5-86A-

 

If the issue is still there I would suggest you to contact our contact center to process a replacement.

 

http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html

 

 

Regards,

 

Hellen.

 

idata
Community Manager
27 Views

Hi Gene_Lobel,

 

 

Thought I would just check in and find out if the information provided helps you.

 

 

Regards,

 

Hellen.

 

 

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