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cannot log in to brand new Intel compute stick - someone else already signed in using his accoun

NPasc1
Beginner
1,004 Views

Hi All,

I recently purchased a brand new Intel compute stick from Amazon and when I tried to log in I was surprised to find out that it already has an existing account from another user.

I tried to do the system restore instructions, but I don't have the password for the existing account and I'm basically locked out of the device.

Can anyone please help?

Thank you.

Nikki

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IUman
Honored Contributor II
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