my stick don't start!

[PKoll]

my stick don't start - last week it runs but now on same slot he lights blue but not start (no signal)

[kfchoong]

Hi,

Are you able to enter into BIOS (Pressing F2) during boot up? If the stick doesn't even enter to BIOS setup, I would suggest that you send it back as I assume it is under warranty.

[PKoll]

no, he don't start and has no signal on tv. i tried on other slots and usb also without a action.

[kfchoong]

If you don't get any signal at all, not even the BIOS boot up screen, I recommend you send it back to Intel and get it replaced. Looks like a defective unit, sorry, I couldn't help much here.

[IUman]

Hello Patrick_k_st,

Thank you for joining the Intel communities.

Try this press and hold the power button down for 3 seconds. Release it before the 4-second shutdown override. If you get anything on the screen, I suggest doing a http://www.intel.com/content/www/us/en/support/boards-and-kits/intel-compute-stick/000005902.html BIOS recovery.

You can download the latest BIOS version here:

https://downloadcenter.intel.com/download/25506/BIOS-Update-FCBYT10H-86A- Download BIOS Update [FCBYT10H.86A]

If you can do the BIOS recovery try to see if you can access Windows, if this does not work then contact http://www.intel.com/content/www/us/en/support/contact-support.html customer support.

Best wishes,

Ivan