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tmike
Beginner
758 Views

the bug for eject intel compute card from dock? or mis-operation?

I just bought this intel compute card and dock, but I found I made a mistake by insert the card into the slot dock without powering up, then when I was actually powered on, the power light only light for 1 second and goes out, also the eject button won't light on, and I couldn't pull it out, do my make a mis operation in the process of power on or is this a bug for intel compute card and dock, 

 

Do I need to firstly power up the dock, and inset the card, does this operation sequeance is right? and I want to know when the card has stuck in the dock and status of eject button light is not on, is there any methods to pull it out with out tear down the dock, if that is only solution for stuck situation, pls give me some operation guide to tear it down to pull the card out.

 

Also if I am normally power up, and unfortuatelly the power supply is suddenly out, whether I will encounter the same situation as upon, some one could kindly help with the question, thanks

 

 

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3 Replies
Leonardo_C_Intel
Moderator
83 Views

Hello tmike

Thank you for posting in the Intel Community.

 

What is the mode of the docking station?

What is the model of the Intel® compute card?

 

Putting the compute card into the docking station should not affect the eject process on the docking station, you have to take in consideration that there is a cooling period before the card is ejected.

 

Hope this helps.

Regards,

Leonardo C.

Intel Customer Support Technician

Under Contract to Intel Corporation

Leonardo_C_Intel
Moderator
83 Views

Hello tmike Have you collected the information requested? Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
Leonardo_C_Intel
Moderator
83 Views

Hello tmike I haven’t heard back from you, I am going to close this request If you have more questions please do not hesitate in replying back. Regards, Leonardo C. Intel Customer Support Technician Under Contract to Intel Corporation
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