I was frustrated by frequent system crash in this few months and eventually I found this crash may be raised by your product.
I have been experiencing system crash and windows always freezes suddenly, no matter working or idling.
I have update all the drivers, bios and I could not fix the problem.
I was using the Xeon CPU E3-1245 with ASUS motherboard P8Z77-VLK
I dont know whether there is any capability problem but I could definitely tell you there must be something wrong with the CPU because I have tried to use different motherboard, including the motherboard produced by your company.
I was just like an idiot in the first week after I got my "new" computer because I went back to the repair center of the distributor 7 times.
It was just like a nightmare and they could not help.
At the beginning, I suppose it was caused by my usb3 device but I was so stupid I have not made any debug check.
This morning, I got the debug check and here is my debug detail.
However, I don't know what does that mean.
fffff800`00ba8a98 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KeBugCheckEx
0: kd> lmvm GenuineIntel
start end module name
I would be grateful if I could contact your technical support team in Hong Kong... Just let me know what could I do next.
For your reference, no overclock, overheat... no any misuse. Thanks.
I have tried to replace all parts in the computer including memory, cpu (with same model), power supply and motherboard but nothing could help.