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After every restart of machin LAN drivers doesnot appear in Lan Adapter Settings of Windows7.Using DH61ww motherboard,Win7 is newly formatted again.
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After uninstalling LAN Network Adapters from Device manager & reinstalling using plug & play option they appear back in Adapter Settings of Network & sharing centre.But after making Power off of machine they disappears again & red cross sign comes on LAN icon in task bar
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Download the appropriate package (32/64-bit) from here: https://downloadcenter.intel.com/download/25841/LAN-Intel-Gigabit-Network-Connection-Driver-for-Wind... LAN: Intel® Gigabit Network Connection Driver for Windows 7*/8.1*. Uninstall the previous version and install this version then try your power off/power on test again...
...S
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Hi AbhayChangedia,
Thought I would just check in and find out if you were able to resolve this problem.
Regards,
Hellen.
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Thanks for your help.Downloaded the appropriate package from above link.But still this issue remains the same.
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Hi AbhayChangedia,
Try with this version, it is Intel® Desktop Board DH61WW for Windows® 7 download validated
https://downloadcenter.intel.com/download/23793/LAN-Intel-Gigabit-Network-Connection-Driver-for-Wind... https://downloadcenter.intel.com/download/23793/LAN-Intel-Gigabit-Network-Connection-Driver-for-Wind...
Regards,
Hellen.
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Hellen,
thanks for your help,but drivers downloaded from the link which you sent could not solve the issue.still after every restart of machine drivers does not appear in network & shearing centre.Yellow mark in device manager--network adapters.Then every time I have to uninstall it & reinstall them using plug & play option in device manager .
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Somehow, the PnP indication is being wiped out. There is something going wrong in the BIOS. I suggest that you do the following:
- Power down the system, unplug from wall and remove the CR2032 battery for 15 minutes. On power up, to into BIOS Setup, set the date and time and then exit BIOS Setup with a save.
- Reinstall the latest BIOS - but this time using the Recovery Method (see here: http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html?wapkw=bios+recovery Recovery BIOS Update Instructions for Intel Desktop Boards and (if necessary) here: http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005859.html Updating the BIOS to Support 3rd Generation Intel Core Processors).
- Go into BIOS Setup and then use F9 to set the BIOS Configuration to defaults. Then, make any changes to the BIOS configuration that are necessary for your hardware configuration (boot order, etc.) and then exit BIOS Setup with a save.
Hope this helps,
...S
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Hi AbhayChangedia,
Please let me know if Scot's suggestion helps you.
Regards,
Hellen.
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Dear Scot,
As per your suggestion removed BIOS jumper for recovery option using USB,but then after booting machine display is gone so could not complete the process.So reinstalled the jumper & Battery Again & booted machine normally in Windows 7.So our problem remains continued as it is.
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Well, we've exhausted the possibilities. If the board was purchased less than three years ago, you can have it replaced by Intel (contact Intel Customer Support). If its too old, disable the onboard LAN in BIOS and insert an add-in LAN card...
Sorry I didn't have a better answer...
...S
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Dear Scott,
Thanks for your help,I will check about warranty or else use additional PCI LAN CARD.
Thanks once again
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Hi AbhayChangedia,
In this site you can see if your product is under warranty.
http://www.intel.com/content/www/us/en/support/warranty-center.html http://www.intel.com/content/www/us/en/support/warranty-center.html
Also you can contact our contact center.
http://www.intel.com/content/www/us/en/support/contact-support.html http://www.intel.com/content/www/us/en/support/contact-support.html
If there is anything else you need, please let me know.
Regards,
Hellen.

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