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After installing latest SATA driver computer won't start.

npete6
Beginner
996 Views

I'm not entirely sure this is the correct place to put this, but here it goes. My computer has been experiencing BSODs almost daily so I've been trying to figure out what the problem is. I went through and updated all my drivers, but when I get to the "Intel(R) ICH10R SATA AHCI Controller" driver no matter how I update it the computer won't start up afterwords and I have to roll back again. I've tried updating it from the device manager and from https://downloadcenter.intel.com/Detail_Desc.aspx?lang=eng&changeLang=true&DwnldId=22194 Download Center

Here are my motherboard specs

Model0J560M (CPU 1)Version00Chipset VendorIntelChipset ModelX58Chipset Revision13Southbridge VendorIntelSouthbridge Model82801JR (ICH10R)Southbridge Revision00

BIOS

Brand Alienware

Version A10

Date 11/9/2010

And my HDs

ST31000524AS

ManufacturerSeagateForm Factor3.5"Heads16Cylinders121,601Tracks31,008,255Sectors1,953,520,065SATA typeSATA-III 6.0Gb/sDevice typeFixedATA StandardATA8-ACSSerial Number6VPEHFK3Firmware Version NumberJC47LBA Size48-bit LBAPower On Count655 timesPower On Time912.2 daysSpeed7200 RPMFeaturesS.M.A.R.T., AAM, NCQMax. Transfer ModeSATA III 6.0Gb/sUsed Transfer ModeSATA II 3.0Gb/sInterfaceSATACapacity931 GBReal size1,000,204,886,016 bytesRAID TypeNone

ST31000524AS

ManufacturerSeagateForm Factor3.5"Heads16Cylinders121,601Tracks31,008,255Sectors1,953,520,065SATA typeSATA-III 6.0Gb/sDevice typeFixedATA StandardATA8-ACSSerial Number6VPDY76WFirmware Version NumberJC47LBA Size48-bit LBAPower On Count656 timesPower On Time698.6 daysSpeed7200 RPMFeaturesS.M.A.R.T., AAM, NCQMax. Transfer ModeSATA III 6.0Gb/sUsed Transfer ModeSATA II 3.0Gb/sInterfaceSATACapacity931 GBReal size1,000,204,886,016 bytesRAID TypeNone

Most of that information is probably unnecessary but I figure rather safe then sorry.

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1 Reply
Silvia_L_Intel1
Employee
105 Views

Hello Arithine, I am sorry to hear that you are having issues with your system.

I made a search on Google and I was able to find out that you have a Dell system.

Some recommendation I could give are the following:

  • -Test the system out of the chassis, with minimum configuration (motherboard, processor, 1 memory stick, video card and power supply)
  • -Remove the CMOS battery and leave the system without it for about an hour. Then put it back on and restart the system.
  • -Try to install the current BIOS version again.

Which Operating System are you using? This RST version is valid if the system is running on one of the following operating systems:

- Microsoft Windows 7*

- Microsoft Windows 7* x64-bit Edition**

- Microsoft Windows 8*

- Microsoft Windows 8* x64-bit Edition**

- Microsoft Windows Server* 2008

- Microsoft Windows Server* 2008 x64-bit Edition**

- Microsoft Windows Media Center* Edition

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