Community
cancel
Showing results for 
Search instead for 
Did you mean: 
LBasn
Beginner
3,540 Views

After regular shutdown - Intel 82579LM - This device cannot start. (Code 10)

Hi guys,

Sorry that I create new post but this thread ( ) is little bit different cause LcsFletcher have different problem.

On my motherboard Intel DX79SI, there are 2 adapters. Intel 82574L and problematic Intel 82579LM.

Newest bios 0650 and network driver Intel 82579LM - PROWinx64_19.5

After boot of machine from poweroff state (not unplugged cable just normal Shutdown in Windows), the adapter is in warning state with error "This device cannot start. (Code 10)".

Not very nice workarounds:

  • When I uninstall 82579LM as device from device manager and rescan devices, card is installed again and everything is OK and it continue work properly.
  • Another method is not to shutdown PC, just reboot machine and adapter is OK.
  • Disable adapter and enable it from device manager works.

I tried without succesfull:

  • uninstall with driver and install drivers again
  • disabling Windows to manage powerstate
  • unplug all devices (Nvidia 560TI and Adaptec 5405 raid) boot without them ....
  • resetting CMOS by F9 in Configuration state
  • unplug battery for bios....
  • older and new Intel proset drivers included Microsoft default driver from 2013
  • NVM Update Utility for Intel 82579V - not works for that adapter
  • Windows Safe mode and .... same operations
  • Finally also reinstalled Windows - same problem

So finally, my adapter is in bad state with Error Code 10 only after boot from shutdown (not reboot)

This is strange, cause I used it for 2 years without this issue.

Masters, I am at the end of my knowledge and google does not help. Pleeeeease .....

Lukas

Tags (1)
0 Kudos
5 Replies
LBasn
Beginner
1,549 Views

Strange, .... nobody with same problem/solution?

SYeo3
Valued Contributor I
1,549 Views

Hi LukasB,

I will move your post to the motherboard support team.

Sincerely,

Sandy

Silvia_L_Intel1
Employee
1,549 Views

Hello LukasB, thanks for joining the Motherboards community.

Have you tried the procedure provided on the other thread that you mentioned? https://downloadcenter.intel.com/download/22026/NVM-Update-Utility-for-Intel-82579V-Gigabit-Ethernet... https://downloadcenter.intel.com/download/22026/NVM-Update-Utility-for-Intel-82579V-Gigabit-Ethernet...

It looks like this issue is similar to the one you are experiencing.

Something very important that I found out is that the DX79SI board comes with Intel 82579L and Intel 82574L Gigabit Ethernet Controller; therefore you might be having the same issues described in the URL.

I would recommend you uninstalling all drivers and install them again.

If you continue having issue you can always contact our Warranty Department so they can help you replacing the motherboard, http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport or submit a web ticket at the following URL

https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us

Regards,

LBasn
Beginner
1,549 Views

Hi Sylvia,

Thank you for your care. I tried that patch from 82579V before, and also tied it again now with same result:

c:\cc\Win64e>82579VSKUW64e.exe

No update required.

If I good understand, this patch is for 82579V network cards, that accidentally change driver/identification as 82579LM. But my card should be real 82579LM. That's why patch not works in my not very deep knowledge.

I also tried uninstall drivers and install again. Same result

I will try submit the request but support ends in December 2014

Lukas

LBasn
Beginner
1,549 Views

Intel support does not helped me...

I bought another NIC card a disabled this one in bios.... for me it is closed

Lukas

Reply