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Beginner
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Blue screen when idle after new SSD in DH61BE Desktop Board

Hello,

I have Desktop Board DH61BE.

After I cloning my current HDD drive with Windows 7 64 bit. with Acronis True Image from HDD to new one SSD INTENSO 512 GB and now while my computer is on idling time I get BSOD screen KERLNEL_DATA_INPAGE_ERROR.

I was using the computer normally after new SSD, and left it idle for about 20 minutes to do something else. When I came back i saw again BSOD with message KERLNEL_DATA_INPAGE_ERROR.

And it never happens when I use a computer.

How could I can fix it ?

Maybe you have some suggestions why this happens ?

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15 Replies
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Super User
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I cannot help you with the blue screen, but I hope you have not been swapping/changing all those processors. If you are, that could easily account for the blue screens.

Also, that is no way to treat processors...

Doc

Doc (not an Intel employee or contractor)
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Super User
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Beginner
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You're probably kidding

The processors here serve as souvenirs

My computer system info is:

And do not let go of the topic !

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Super User
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No, I am not kidding. But, as long as they are souvenirs, fine.

You are on BIOS 0041. The latest is 0120:

https://downloadcenter.intel.com/download/23393/BIOS-Update-BEH6110H-86A-?v=t Download BIOS Update [BEH6110H.86A]

Because you are so severely behind, it is best you update incrementally rather than jump to 0120. However, the choice is yours. Have a good backup of your data!

And, I have not had good results from Acronis cloning. So, that is suspect.

On Windows 7, have you run SFC /SCANNOW to determine if there is any corruption?

Where do you have the SSD connected on the board?

What are the specifications for the SSD?

Doc

Doc (not an Intel employee or contractor)
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Beginner
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1. I try to update my BIOS by this:

Express BIOS updates:

  • BEH6110H.86A.0120.EB.EXE - Self-extracting Windows*-based update file, designed to be used on Windows systems. This method is the most commonly used.

And I'm getting this error:

2. I run SFC /SCANNOW and after 100 % I got message that all is ok. "Windows Resource Protection did not find any integrity violations."

3. I connected the SSD disk exactly in the same location as the previous HDD.

4. Information about the SSD:

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Super User
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Use the .BIO files, and the F7 method.

Doc

Doc (not an Intel employee or contractor)
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Super User
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Also, look on page 12, table 1, peripheral interfaces. Your SSD should be plugged into the BLUE sata interface, else you are running at half speed.

https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/H61/DH61BE/DH... https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/H61/DH61BE/DH....…

Doc

Doc (not an Intel employee or contractor)
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Super User Retired Employee
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In the BIOS Release Notes file (available https://downloadmirror.intel.com/23393/eng/BE_0120_ReleaseNotes.pdf here), note the information on the BIOS updates you must install, the order you must install them in and the method that you must use to install each required update.

These documents may help you:

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005547.html?wapkw=b... Intel Desktop Boards BIOS Update Instructions

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html?wapkw=bios+recovery Intel Desktop Boards Recovery BIOS Update Instructions

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005859.html Updating the BIOS to Support 3rd Generation Intel Core Processors

Hope this helps,

...S

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Beginner
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The actions I have done right now:

1. Successfully updated BIOS version up to the latest 0120.

2. My SSD drive was connected to a black plug, I switched and turned on the connector. to the blue plug.

Now it's time to leave the computer alone and see if it helped.

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Beginner
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Three days later, the computer was left overnight for idle time.

And in the morning I did not see the blue screen yet !

Now it's hard to decide where the problem was:

1. An SSD drive is connected to a black SATA connection. ?

2. Not updated BIOS. ?

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Super User
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I vote for the bios updates.

But, three days is pretty short. Report back in a week or so.

Doc

Doc (not an Intel employee or contractor)
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Beginner
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During the weekend, I had left the computer turned on, (on idle time).

And when I'm back today I found the computer again with a blue screen.

I do not know what to do next and how to fix this trouble...

Who could provoke this trouble ?

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Super User Retired Employee
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Go into BIOS Setup, scroll down and select the System Information (or it might say Advanced System Information) entry. Near the bottom of the resulting display (you may need to scroll to see it), it will list the Firmware revision for the Intel Management Engine (ME). If this is not displaying a valid revision number (is blank or is "0.0.0.0"), this means that the BIOS update process went awry somewhere. If this is the case, then you need to reinstall the latest BIOS using the jumper-based BIOS Recovery method.

Barring the above happening, I can only think of two things to look at:

  1. Issue with image placed onto SSD. The only way to know for sure is to completely reinstall Windows from scratch. I personally do not consider it valid to transfer drive contents from one device type to another (SSD to HDD, HDD to SSD, etc.) or from one machine to another. This rarely works properly. Installing from scratch is the only way to know.
  2. Issue with DRAM. This is a toughie; the issue could be a failure in the processor's memory controllers, a failure in the Memory Bus support circuitry (terminating resistors, etc.) on the board or a failure in one (or more) of the DIMMs themselves. For starters, I would test your memory for a minimum of 24 hours using MemTest86+ (which is free) or something similar.

Hope this helps,

...S

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Beginner
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The firmware revision number is showing correctly.

1. I can't install a fresh copy of windows because in my computer I have very important programs.

2.I'll check rams with memtest and I write the results here.

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Super User Retired Employee
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That's a total baloney cop-out. What this really means is that you are unwilling to backup your work (as you should have been doing all along anyway) in order to address this issue. If this is not worth your time, I guess helping you is not worth my time either.

Good luck,

...S

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