You are in the desktop boards forum, and you have a laptop. You should be in the wireless forum.
However, not to worry. One of the Intel support folks will move your post.
In the meantime, do this:
So the Intel support engineers can have more information about your system, Download, run, and save the results of this utility as a text file:
Then ATTACH the text file using the instructions under the reply window ( Drag and drop here or browse files to attach ).
Here is proper process for performing a clean WiFi and Bluetooth Install:
Hope this helps,