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LGrop1
Beginner
891 Views

Celeron J - USB 3.0 ports stopped working after latest Win 10 update

I'm running Windows 10 Pro x64 on an Asrock J4005B-ITX motherboard. Everything worked fine until the latest Windows update. After the update, none of the USB 3.0 ports work, but the USB 2.0 ports continue to work. There are no specific drivers for the USB 3 ports on the Celeron J4005 that I could reinstall. How do I fix this (without reinstalling the OS)?

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RAJU2529
New Contributor III
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​Reinstall the intel  chipset  driver , intel management engine driver  , intel management engine  firmware.

restart the windows .

 

Sfc /Scannow

Dism.exe /Online /Cleanup-Image /StartComponentCleanup

Dism.exe /Online /Cleanup-Image /RestoreHealth

 

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