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SShak1
Beginner
4,416 Views

Changes not saved in BIOS,Flashing BIOS in DG33TL motherboard.

I updated the BIOS from EXE file to 0572 version(a long time ago), my computer is normally working but the changes made in BIOS is gone after exiting BIOS. In BIOS, Event log, there are logs saying Management Engine failed to initiaze or some sort of related to it. I have Core 2 Duo E6750 CPU installed and recently I installed Core 2 Quad Q9550 but the BIOS doesn't recognizes cpu, it just displays the cpu name as Genuine Intel cpu. So I searched for the solution, and someone had found the solution by reflashing the BIOS, by doing that the person's CPU was recognized. I am also following the process, so I download ISO and burned to CD and booted from CD but when after pressing 'Enter' nothing happens, it just goes black screen after IFlash log starting, it also didn't display the message to remove the CD.Even after waiting for more than 10 mins, nothing happens. So I turned off the power and again restarted and tried the same thing multiple times but it's not working. The computer is working though. My computer boots normally and I have no other serious problems. The problem is I can't flash the BIOS, my jumper configuration is also in Normal mode for whole process and did as in the instructions.

I followed the instructions in this link http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005675.html Instructions for ISO Image BIOS Update for Intel® Desktop Boards

And for CPU recognition : and http://www.chw.net/foro/windows-y-programas-varios/324818-windows-xp-sp3-y-quadcore.html http://www.chw.net/foro/windows-y-programas-varios/324818-windows-xp-sp3-y-quadcore.html

Please suggest me some solutions for CPU recognition and BIOS.

0 Kudos
47 Replies
AlHill
Super User
187 Views

Have you replaced the battery?

Doc

SShak1
Beginner
187 Views

Yes, I once replaced the battery to solve the problem but nothing happened.

But thanks for reply.

AlHill
Super User
187 Views

Well, with a board that old, you could be looking at component failure.

Doc

SShak1
Beginner
187 Views

Well I did replace the battery a long time ago.

AlHill
Super User
187 Views

SShak1
Beginner
187 Views

I will try.

SShak1
Beginner
187 Views

One thing I would like to know is, if we need to change the jumper configuration from normal position to configuration position for BIOS update (I mean not for BIOS recovery.) ?

SShak1
Beginner
187 Views

Hello, r u there ??

n_scott_pearson
Super User Retired Employee
187 Views

Sudeep,

When you replace the battery, leave the board without a battery installed (and unplugged from A/C power) for at least 15 minutes. Then, install the new battery, power up the board, use F2 to enter BIOS Setup, set the date and time, use F9 to restore the BIOS Configuration to defaults and then F10 to exit BIOS Setup saving the configuration.

Next, I suggest that you install the latest available BIOS (file DP0572P.BIO, download from here: https://downloadcenter.intel.com/downloads/eula/17930/BIOS-Update-DPP3510J-86A-?httpDown=https://dow... BIOS Update [DPP3510J.86A]) using the Recovery Method (instructions are detailed here: http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html?wapkw=bios+recovery Intel Desktop Boards Recovery BIOS Update Instructions). In addition to these instructions, note that you should use a USB 2.0 flash drive (NOT USB 3.0) and you should plug it into a black USB 2.0 port on the back panel of the board (NOT a front panel connector).

After installing the BIOS using the recovery method, you need to make sure that the Management Engine (ME) is operating properly. To do so, use F2 to enter BIOS Setup and then scroll down to the "Additional System Information" entry and press . Scroll to the bottom of the display where the ME firmware version/revision number is displayed. If this is blank or listed as 0.0.0.0, then the ME is not operating. Since the BIOS Recovery Method is the only way of restoring the ME to an operational state, it is does not, your board will have to be replaced (consider this your signal that it is time to upgrade to something newer).

Hope this helps,

...S

AlHill
Super User
187 Views

No, you do not change the jumper configuration for a bios update. Only for bios recovery. Please follow the instructions as presented in the link I provided.

You may want to familiarize yourself with the specifics of your board:

http://www.intel.com/Assets/PDF/prodspec/DG33TL-tps.pdf http://www.intel.com/Assets/PDF/prodspec/DG33TL-tps.pdf

Review section 2.3 on page 53.

Doc

idata
Community Manager
187 Views

All Hill, thanks for your help.

 

 

To: shakyasudeep

 

 

Hello shakyasudeep,

 

 

Since the Intel® Desktop Board DG33TL, is considered a legacy product and this problem remain after BIOS recovery or CMOS battery replacement, I am afraid it seems to be an issue with the BIOS chipset.

 

 

At this stage, there is not much you can try, in other words, you will need to upgrade your computer.

 

 

You can confirm at the following links, that this is a legacy product

 

 

http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/legacy-intel-desktop-b... Intel® Desktop Board DG33TL Support

 

 

http://ark.intel.com/products/50378/Intel-Desktop-Board-DG33TL?q=Intel%C2%AE%20Desktop%20Board%20DG3... Intel® Desktop Board DG33TL

 

 

If you have any further concern, do not hesitate to reply back.

 

 

I am looking forward to hearing from you.

 

 

Regards,

 

Angie
SShak1
Beginner
187 Views

Thanks for reply.

The ME failed log is from around 2009/2010, and if ME is not working then how is my computer functioning ?? What is ME for ??

And sir, I have the latest BIOS installed though. And my battery is working, I replaced the battery some years ago, date/time is accurate. But I will try our suggestion.

SShak1
Beginner
187 Views

idata
Community Manager
187 Views

Hello shakyasudeep,

 

 

Have you try to complete the steps provided by N.Scott.Pearson or by Al Hill?

 

 

Please let me know if you have any results?

 

 

Also, ME could stand for Management Engine. If the issue persists, as one last attempt, could you please provide me with the model of your processor?

 

 

I am looking forward to hearing from you.

 

 

Best regards,

 

Angie
SShak1
Beginner
187 Views

Hi Angie,

Thanks for reply.

Sorry to bother, I have yet to implement the steps. But first I want to know that what is the function of Management Engine ? The failed log is more than 5 years old but my computer is working well and no other problems till now. I had installed Core 2 Duo E6750 and it IS working well. Now I have Core 2 Quad Q9550, but BIOS is not recognizing it, it just displays Intel Genuine Processor as processor name and SSE4 is not there as were as no Intel Virtualization option in BIOS settings as well as Intel Speed Step-up feature, but my computer boots up and I can work in Windows 7 but pre-installed Windows 8.1 doesn't boot up as well as restart from OS doesn't work, I always need to manually power-off and again switch on it. So to make recognize it, I need to flash BIOS(I got this info from some forums which I have given the link in my first post) with the same BIOS version which I have currently installed(0572).

Hope my problem will be solved.

Thank you everyone(~Intel)

n_scott_pearson
Super User Retired Employee
187 Views

The Management Engine (ME) is a microprocessor embedded in the chipset. It provides support for a whole slew of features, too many to document here. The most important, in your case, are support for initializing the processor and chipset (including for such features as VT, Speed Step, etc.) and support for environmental monitoring and fan speed control. Since your ME does not seem to be operating, the initialization performed is incomplete and you are seeing the results of this. From an environmental monitoring and fan speed control standpoint, without a working ME, any fans plugged into the board's processor/chassis fan headers are going to be running at full speed (100% duty cycle; very loud!).

Bottom line, you want the ME operating properly. I suggest that you follow the instructions provided and attempt to get it running. Only then will your board and processor operate properly...

...S

SShak1
Beginner
187 Views

Thank you sir for the explanation.

I will definitely follow the instructions.

SShak1
Beginner
187 Views

My current Intel Management Engine Firmware version is 3.2.3.1037(I am cross-checking before using BIOS recovery process). And thermal monitoring is also available as well as speed step-up feature and other regular features. The features are there only if I install my old Core 2 Duo processor but not available while I put in Core 2 Quad processor.

SShak1
Beginner
187 Views

Hi N. Scott Pearson,

I first tried BIOS update from CD to demonstrate the steps I followed. I have uploaded the video of steps. Please review it and if there is anything wrong please do post it. I will be waiting for your reply.

n_scott_pearson
Super User Retired Employee
124 Views

Sudeep,

As I said, you need to install the BIOS file using the Recovery Method. The process is documented here: http://www.intel.com/content/www/us/en/support/boards-and-kits/000005630.html?wapkw=bios+recovery Intel Desktop Boards Recovery BIOS Update Instructions. In addition to the contents of this page, I recommend the following:

  1. Use a USB 2.0 flash stick. Do not use USB 3.0 flash stick!
  2. From a Windows-based PC, format (or reformat, as the case may be) this flash stick using the FAT32 file system. Do not skip this step!
  3. Place the latest .BIO file onto this flash stick (and nothing else!).
  4. Properly eject the flash stick before removing it.
  5. Plug the flash stick into one of the black USB 2.0 ports on the back I/O panel of the board. Do not use any USB 3.0 ports you may have added! Do not use any front panel USB port!

Hope this helps,

...S

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