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idata
Community Manager
1,235 Views

D525MW COMM (serail) port doesn't work in windows 7

Hi,

My D525MW COMM port works properly with windows xp but when I install windows 7 on this motherboard, the COMM port doesn't work at all. Even if I add the second serial port, it also doesn't work. I have test on 2 different motherboard and see this problem on both of them.

Does any one has the same problem? Any idea?

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6 Replies
Allan_J_Intel1
Employee
54 Views

I am sorry to hear that have had issues with your Intel motherboard.

Is your operating system Win7 32 bit or 64 bit?

Allan.

idata
Community Manager
54 Views

Dear Allan,

Thanks.

I have windows 7-32 bit.

 

idata
Community Manager
54 Views

Dear Allan,

I tested both suggested ways. Now my windows 7 has sp1 and I installed the last version of chipset utility but none of them didn't work.

Any idea?

P.S: I have installed some devices same as check scanner, printer and ... to all of it's USB port. Can this issue causes some problems?

Allan_J_Intel1
Employee
54 Views

The motherboard was designed to work under Windows 7 32 bit operating system; I recommend re installing the operating system but make sure the service pack is included on the disk.

Allan.

idata
Community Manager
54 Views

Dear Allen

Thanks so much. With installing another windows 7, my problem solved.

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