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D945GSEJT - no power on USB connectors (back and front)

JJaja
Beginner
917 Views

Hello,

I bought a D945GSEJT board to build a small home server, but the board gives no power on USB connectors. No device will be active (tried keyboard, pendrive, USB lamp, USB HDD). I have also measured, but there is no 5V on the connectors (just a 0.1V).

An external 12V brick is used (gives exactly 12.4V). Starting the board with a bootable pendrive and a usb keyboard connected leads to trying to boot from network (PXE) which fails because no network cable is connected. I cannot access BIOS because the keyboard is not recognized.

Where can be a problem?

Thanks.

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1 Reply
Silvia_L_Intel1
Employee
67 Views

Netman123, I will need to inform you that this motherboard has been out of support since June 2013. http://www.intel.com/support/motherboards/desktop/sb/CS-034322.htm http://www.intel.com/support/motherboards/desktop/sb/CS-034322.htm

 

 

However, these are some recommendations you can try:

 

1. Take the system outside of the chassis. Make sure you disconnect all other components from the motherboard and take the product out in a non-conducted surface.

2. Clear the CMOS. The correct way is, while having all components disconnected from the motherboard, disconnect the BIOS jumper and remove the battery for about 15-20 minutes. http://www.intel.com/support/motherboards/desktop/sb/CS-028780.htm?wapkw=clear+cmos+battery# datetime http://www.intel.com/support/motherboards/desktop/sb/CS-028780.htm?wapkw=clear+cmos+battery# datetime

3. Since you are not able to use the keyboard to do a BIOS updated, I would recommend you to do a BIOS recovery. We would need to find out which is the current BIOS version. You can access the BIOS by changing the BIOS configuration jumper to position 2 and 3. This is going to take you to the BIOS maintenance mode.

4. This specific motherboard has 8 BIOS versions; you can download the BIO file and follow the BIOS recovery method. https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine... https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine...

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