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idata
Community Manager
978 Views

DG31PR. POST Code # 11

Intel Desktop Board DG31PR

Intel Dual Core E5300 2.6Ghz

1GB Transcend DDR2SD RAM 800 Mhz

System used to boot before but had given booting issues in the past.

DG31PR Board was sent to Intel service center twice. First time it was replaced while second time it was returned back with a report that stated "no issues with board detected".

board continues to NO Boot.

Symptoms:

1.screen remains blank(standby mode)2.chasis power led glows3.chasis and CPU fans spin4.hdd led constantly glows.

with minimal hardware (Board + CPU + CPU Fan + RAM) gave the same result as above. tried multiple times.

PCI based Port 80h POST Code debug card displays 11 as the code.

The manual says; Host processor Cache initialization (including APs)

But how to interpret this? What can be done to fix the issue?

Please help me.

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1 Reply
idata
Community Manager
29 Views

Thank you. Unfortunately, Intel is no longer providing interactive support for this specific product. This specific unit went out of support on November 2010.

For more details, please refer to the following URL:

http://www.intel.com/p/en_US/support/highlights/dsktpboards/dg31pr http://www.intel.com/p/en_US/support/highlights/dsktpboards/dg31pr

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