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idata
Community Manager
2,226 Views

DG41TY - 2 Bios Beeps & error codes 50 and EB - what is wrong

DG41TY - 2 Bios Beeps & error codes 50 and EB - what is wrong

I have been using my new DG41TY motherboard along with the Q9550 processor for 2 days. The system seems to be working OK and I am especially pleased with the sound I get when I link the audio output to my stereos. My operating system is Ubuntu 9.04 32 bit, so I do not have access to any of the diagnostic software that is available for Windows systems.

My problem is that every time I boot the system I hear two high-pitch beeps: one just before the screen lits at all and the second when the operating system starts to load (there is text about Grub etc).

 

Moreover there are what I take to be error codes on the lower right hand side of the screen. From the very first "50" is visible. Then it is replaced by "EB" and then that fades away. After that my computer boot and runs smoothly.

 

From various Intel pages I have gathered that 2 bios beeps may mean "Parity Error". Code "50" seems to relate to PCI cards etc. Similarly EB = "Calling Legacy Option ROMs".

 

I have tried to find what is wrong and I have removed, in turn,

- 2 memory chips (both Kingston KVR667D2N5/2G)

- my PCIe-card (my only PCI-device)

- connection to cd-dvd device

- connection to the front USB slot

- connection to the front audio slots.

 

Nothing has been helpful so far. The two beeps and error codes appear every time I boot the system.

 

The system monitor utility of Ubuntu shows appropriate memory and 4 working processors. The temperature and voltage readings available from the Bios system seem to be OK.

 

So what do the beeps and error codes signify? Is there something wrong with the motherboard. I have no PCI devices, so those slots remain untested.

 

The only thing that is slightly unusual with the system is that I use a SATA 2,5" hard disk (Samsung Springpoint M6 320GB). The symptoms also appeared when I used the IDE cable to connect the HDD with the motherboard. (That is possible using the Sugoi adapter SATA-TR2535 available from System Talks, Inc. Japan.)

By the way, the motherboard package came with a legacy IDE cable that is defective: it fits so loosely with the motherboard slot that the cable falls of by itself. I am using my old cable to with the cd-dvd device, but disconnecting the cable still left me with the error signals.

Would it not be a great idea, if Intel released their system tools as bootable cd-roms, making the tools available to all possible operating systems?

Should I suspect something is wrong with the motherboard? Please let me know if you have any ideas.

Thank you!

-- Jorma

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7 Replies
idata
Community Manager
202 Views

Well it seems that the two beeps are normal nowadays. I got that immeadiately from the link

http://communities.intel.com/message/21899# 21899

that opened when I submitted my message. Nice work, web-workers!

But the beeps are irritating in a home setting, don't you think?

Maybe Intel should put a note of those beeps on a slip of paper

that you see soon as you open the box?

And what about the mystery error codes "50" and "EB"?

- Jorma

PAsse
Beginner
202 Views

Good to know about the two beeps, any follow up on the BIOS codes? I too am getting these codes on all 5 of the systems I built around the DG41TY mainboard. I am also have terrible NIC issues...I can't give these computers away!!!! NON STOP NIC FAILURE!

idata
Community Manager
202 Views

Since the two beeps turned out to be normal behaviour I assume that the error codes too only show the progress of the booting process. My system has worked fine all the time. I would still ask Intel to clarify the beeps and codes in their user documentation.

Also, would it not be a great idea, if Intel released their system tools as bootable cd-roms, making the tools available to all possible operating systems?

idata
Community Manager
202 Views

Hey,

I just purchased the same board and I too had this problem, after hours of researching I finally was able to fix the issue.

I had a internal USB Card reader, I disabled it and walla..... the computer loaded ins seconds.... it turns out that alot of these card readers when they are first installed, the bios thinks they are disk drives and there for when you are starting the computer the BIOS is searching for a OS on those "drives" and thats whats taking time.

hope this helps somebody

idata
Community Manager
202 Views

I am having similar problems, codes "50" and "EB", and Intel logo stuck on the screen for more than 3 minutes. It means slow to boot into Windows. In the discussion, someone said disable the internal card reader will make the process faster, how to disable card reader?

Thanks.

idata
Community Manager
202 Views

Hi all,

The DG41TY m/b DVD contains a lot of information. The folded paper slip that comes with the box mentions the dvd for any troubleshooting. Have you guys checked the DVD. I tried but dont know which folder contains the right info. Can you help?

Thanks in advance.

 

Intelligent
PCorn5
Beginner
202 Views

I have noted the same problem, however more irritating for me is that neither of the onboard USB headers (for use on the cabinet front mounted usb ports) seems to be working at all. And the usb universal host controllers seems to be randomly being shutdown by windows. anything in the port stips working and device manager shows the yellow flag and says "Windows has stopped this device because it has reported a problem. (Code 43)"

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