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Beginner
831 Views

DG45ID Hardware Virtualization Enabled but not working

I have a DG45ID and a Q9550 processor, the board run for about 2 years Citrix Xen Server 5.5 without any problems. A few weeks ago hard disk started failing so we moved all vms to a new server.

Now im testing the server with new disks to put it back in production. The issue is that i upgraded the bios to version 0135 and after the upgrade while installing xen server 6.2 it doesn't detect hardware virtualization, even though its enabled on BIOS->Security and power cycle.

things i tried:

I tried loading defaults and setting Hardware Virtualization to enabled, power off, the on and tried install and nothing..

Downgrade a few versions back to 097 and still the same.

Any idea what could be the issue?

Both (mother and processor) show as supporting VT.

Thanks!

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3 Replies
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Employee
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It seems there is something that changed in BIOS with such update(s) that does not like to the operating system. You may try removing the CMOS battery and power for 20-30 minutes and re-flash the BIOS with the recovery method using the same version you had (97).

http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm Desktop Boards; Instructions for Recovery BIOS update

However, since the option is enabled in BIOS we also need to consider an issue with the operating system so it would be a good idea to contact the developer for further assistance.

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Beginner
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Thanks for the reply..

Tried that, but still doesnt work..

Now i noticed that also if i try to enable RAID on the BIOS, while booting i dont see the Raid configuration...

I dont think its a software issue...

Any other idea?

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Employee
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Sometimes you can get better results with a different BIOS update method (Express, F7…). Otherwise, if the board is still in warranty you may try contacting your local Intel support group for replacement.

http://www.intel.com/support/motherboards/desktop/sb/CS-022312.htm Desktop Boards; BIOS update instructions

http://www.intel.com/p/en_US/support/contactsupport Contact Support

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