Intel® Desktop Boards
Peer-to-peer support only
Announcements
Welcome to the Intel Community. If you get an answer you like, please mark it as an Accepted Solution to help others. Thank you!

DH57DD

idata
Community Manager
3,581 Views

Just picked up an Intel DG57DD motherboard with an i3 530 cpu (with intergrated graphics), 4 gigs of DDR3 G-skill memory and a PNY GeForce GTS250 graphics card. My issue is trying to get the graphics card to work. Each time I put the GTS250 in, add the additional power to the board and turn it on it starts up, does not recognize the board and then within 30 seconds the system shuts down. I've gone in to the bios and set to "external PCI-e" yet that does absolutely nothing. Swapped out my Antex 2.0 (480 watts) power supply with another Antex power supply and the same thing. Tried the GTS250 card in another computer and it works in that. I even put a FX 1400 card in the Intel-based coomputer and still nothing. Does anyone have an idea as to what is going on. My first concern is that I have a defective board...Thanks

0 Kudos
21 Replies
idata
Community Manager
375 Views

This is what I know: The I3-530 has integrated graphics so you do not need the graphic card. If you you need to use the graphic card you need a different cpu (http://processormatch.intel.com/CompDB/SearchResult.aspx?Boardname=dh57dd click here).

idata
Community Manager
376 Views

Interesting...here I thought you could disable the intergrated graphics and use an add-on card. If that's the case then I have to purchase a new CPU...

idata
Community Manager
376 Views

In your 1st thread you suspected that your board is defective. Remove your graphics card and see if can get the system working. If you can, then the board is not defective.

idata
Community Manager
376 Views

Uninstalled/Disabled the graphics and yes indeed it worked...I have tried everything. I don't want to use the on-board graphics because this unit is to be used for editing. I have a Decklink card installed and worry that any on-baord graphics could cause issues.

idata
Community Manager
376 Views

So you might have to refer to the link that I have provided earlier to get the correct processor to use with your graphics card. I7 and some I5 are indicated.

MSteh
Novice
376 Views

hi there,

i think my question fits in here - is it possible to use an i5-650 with integrated hd graphics with an addon pcie graphics card? for example an quadro fx580?

best wishes

idata
Community Manager
376 Views

Hi!

If you refer to this http://processormatch.intel.com/CompDB/SearchResult.aspx?Boardname=dh57dd link (click it) assuming that you have decided to use the DH57DD motherboard you cannot use an external video card with I5-650. You can use I5-750 or I5-750S for example for your pcie graphics card.

MSteh
Novice
376 Views

thanks for your fast reply, but i think, that you can always use an external pcie graphics card or?

so with cpus without integrated hd, you cannot use onboard and therefore MUST use an external pcie one.

but its not vice versa or? otherwise that would mean, that you cannot upgrade a pc with i5-650 later on

with an (more powerful) graphics card or? an optional external graphics card should alway be possible or?

the link you did post, just complains for which CPU you need to use a external one, not showing that

it isnt possible using an external one, if your cpu is already comes with a integrated hd controller...

is there are link / whitesheed where this is explained?

more details of my config / problem you can read here in my last post:

http://communities.intel.com/message/95953# 95953

thanks in advance

manuel

idata
Community Manager
376 Views

DH57DD is not the same as DH57JG. If you click this http://processormatch.intel.com/CompDB/SearchResult.aspx?Boardname=dh57jg link your DH55JG will work without a pcie video card with the indicated processors.

idata
Community Manager
376 Views

This whole matter should be a mute point after I install an i5-750 chip tomorrow. Shame, I either have to build a new system with the i5-530, or sell it.

idata
Community Manager
376 Views

The problem has just gotten worst! Received my new i5-750 chip...put it in the board, added the GTS-250 card, started it and two long beeps, then two more and nothing. Took out the i750 and graphics card and replaced with the i3-530 and it works, no problems. Tried the i5-750 with a PNY FX-1400 and the same thing...two series of two beeps and no video. The system HD looks like its seeking info, but nothing. Took out the i5-750 and replaced it with the i3-530 and now it will not even boot...black screen, no bios post, nothing!

idata
Community Manager
376 Views

Your bios must be reset so that the new components will be recognized. Try this: Shut down and remove the power cable and cmos battery together with the jumper connector. Wait maybe 20 - 30 minutes. Replace the I3-530 with the I5-750 and install the pcie video card. Replace the power cable, cmos battery, and the jumper. Power up and enter the bios. Set everything to the default value by pressing F9 (not sure if this the key for your board so check your manual). Save and start.

idata
Community Manager
376 Views

Did that...even pulled out one of the memory sticks. Got the i530 to work in the board, but not the i750. I wne t ahead and ordered an http://www.newegg.com/Product/Product.aspx?Item=N82E16813121387 Intel BOXDP55W

along with 4-gigs of http://www.newegg.com/Product/Product.aspx?Item=N82E16820144364 GeIL EVO ONE 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 and I'm just going to build a new system around the i750 chip. Heck. it's about time I replace my old dual Xeon - Supermicro system anyway. For some reasom I think its either the mobo or the memory that's causing the problem.

idata
Community Manager
376 Views

Regarding your new project have you look at http://ark.intel.com/Product.aspx?id=42915&processor=i5-750&spec-codes=SLBLC this? (Look at the memory specification).

idata
Community Manager
376 Views

If you are refering to the speed..yes. My main concern was the voitage...1.6v or less.

idata
Community Manager
376 Views

Somebody in the forum has a strange case with regards to the memory in which he has to keep on replacing his memory module (3 - 4 times a year). I don't know if this is true but that is what he claimed. The only discrepancy that I can find is the speed ratings requirement. With regards, to the voltage others are setting theirs to 1.65v, some to 1.55V, and others 1.6V. So far I have not heard any issue raised in the forum due to high voltage setting. What I've read is that system stability suffers due to setting it to 1.5v (the default value) with memory ratings such as yours.

Balzli
Beginner
258 Views

hello!

 I Appreciate your time and knowledge. UNFORTUNATELY your compatibility link shows 0 Zero cpu for mobo dh57dd.. guessing that would be Intels doing?   that is lame... I think my alexa has recorded every loud fart since i got it.. some data farm somewhere.. but intel cutting support and downloads on 10 yrs or older it seems

making us upgrade, like apple and microsoft.. *(cant put service on old iphones, now bye bye windows 7)

thumbs down..

 

 

  do you know or have another link/ site to check compatibility for mobo: dh57dd??

 

n_scott_pearson
Super User Retired Employee
253 Views

Gee, you are using a link in a more than 10-year-old post, so I am not surprised that it didn't work.

The supported processors for this board are detailed in this document: https://www.intel.com/content/dam/support/us/en/documents/boardsandkits/desktop-boards/DH57DD.pdf.

...S

 

 

MSteh
Novice
376 Views

fixed it! just used a firmware-update on another system, where the fx 580 runs:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=ca&prodTypeId=12...

patched it to the newer version of firmware under a windows pe (hiren). after plugging it back to the dh57 board, i got a video signal! yes!

idata
Community Manager
376 Views

So you did a "firmware" upgrade on the 5800 and it is working with the dh57dd?

Reply