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RRafa1
Beginner
1,232 Views

DH61CR Bricked after attempting bios update

Hello Everyone. First, sorry for my bad english. I will try to be as clear as possible.

A few days ago, it came to my hands a DH61CR mainboard with a installed Core i5 2400. The owner of this motherboard wanted to use it with a R7 250x VGA, wich did not seem to be compatible with his mb. I tested it, and what he told me it was true indeed. Then i decided to update the MB BIOS. The bios version installed was 0016, the update 0048. For more safety in the process, i tried to flash it from DOS. I said "tried" because the update never finished: as the process started, the machine REBOOTED BY ITSELF, with no iteraction or question. The result was a no video/ no boot motherboard. My searching for repairing methods bring me to this forum, so i tried EVERYTHING i read to recover it. The thing is that the recovery method (by USB or CD) never finish. I take off the CMOS battery and the jumper. The process seems to start with no video (it doesn´t matter) but keeps reading the USB device endlessly with no change. Is there any other method to do a recovery? or is a dead MB already?

Thank you very much in advance!

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1 Reply
idata
Community Manager
56 Views

rappapport: Thank you very much for joining the Intel® NUC communities.

In regard to your inquiry, at this point pretty much you tried all the steps that we recommend, which are the BIOS recovery and to clear CMOS. The BIOS might be corrupted, not sure if you jump from 0016 all the way to 0048, but if you did that, that might be the reason for the issue. Besides trying another monitor or video cable, the next thing to do will be to replace the board if it is under the 3 years Intel warranty:

Chat support:

http://intelsupportchat.force.com/icslivechat/ics_tech_processor_ww_english_Chat,

For phone support, depending on your location, you will see the contact information on the links below:

EMEA contact information: http://intel.ly/28QeAF3

APAC contact information: http://intel.ly/1ITfjUF

LAR contact information: http://intel.ly/29c0rW4

North America: Phone Number 1-916-377-7000, Monday - Friday 7:00 AM to 5:00 PM (Pacific Time).

Any further questions, please let me know.

Regards,

 

Alberto R
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