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Beginner
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DH61CR board & Windows Update KB4093118, KB408875, KB4088881

Good afternoon everybody, I've been playing a game a "whack-a-mole" for too long now. My public school has several refurbished desktop computers with the Intel D61CR motherboard and every security update since March (KB4088875, KB4088881, and KB4093118) has crashed the computer. After installing the update Windows won't load and I either have to revert to the last restore point or reimage the computer. Has anybody else had this issue and what's the best way to go about to correcting it since I have at least 40 of these computers. Thank you in advance!

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Super User
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Have you wiped them clean and done fresh install? What OS? It is very likely that the school installed other software that is interfering with these updates.

I would do a fresh install on at least one, and see if you still have the problem.

Also, these boards are no longer supported.

Doc

Doc (not an Intel employee or contractor)
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Super User Retired Employee
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Also, what BIOS do you have installed?

...S

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Beginner
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Thank you for the response Al Hill,

I have previously reimaged the computer only to have it crash again when it installs the above updates.

The BIOS was - BIOS information: BIOS Version/Date Intel Corp. BEH6110H.86A.0023.2011.0524.1826, 5/24/2011

Then I installed a https://downloadcenter.intel.com/downloads/eula/22174/BIOS-Update-BEH6110H-86A-?httpDown=https://dow... BIOS update given to me by the manufacture ByteSpeed and Windows would not load after installing the update.

While I understand these boards are out of date, we have between 50-100 computers containing these boards.

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Beginner
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Previously it was: BIOS information: BIOS Version/Date Intel Corp. BEH6110H.86A.0023.2011.0524.1826, 5/24/2011 and Windows was running without the above listed updates.

Then on Wednesday the manufacture recommended installing https://downloadcenter.intel.com/downloads/eula/22174/BIOS-Update-BEH6110H-86A-%3FhttpDown%3Dhttps%2... this bios update and afterwards Windows 7 would not load.

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Super User
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Anthony, just do a fresh install of W7 with the latest bios. Do this as a test, for we do not know how your image was made or from where it came.

We cannot help you with an unknown environment. By the way, the only manufacturer we are talking about here is Intel. This is an intel board, regardless of who OEMd these computers. We cannot deal with too many hands in the kitchen.

Do the latest bios, and take the time to do a fresh install of W7. With all the time you have spent so far, we could have been past that point already.

Doc

Doc (not an Intel employee or contractor)
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Beginner
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Understanding better, one quick question about the clean install.

Clean install from the manufacture's recovery CD or a recent https://www.microsoft.com/en-us/software-download/windows7 Windows 7 ISO?

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Super User
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I would use the ISO. Who knows what your OEM put on the recovery CD.

Doc

Doc (not an Intel employee or contractor)
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