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idata
Community Manager
973 Views

DH61HO BIOS hangs with "EB" when VL800-Q8 USB3 pci-e card installed.

Hi,

Here is an interesting issue I'm having with a new system build.

System Config:

DH61HO Motherboard

- V0012 BIOS

- i5-3470S CPU

- 16 GB memory

This works fine, however when I add am akasa USB 3.0 PCI express card to the system, BIOS hangs with "EB"... Have to hit reset or cycle power to restart. Ctrl-Alt-Del has no efect! :-(

- Card uses VL800-Q8 chip.

- System behaves the same if card pluged into either 1x Slot, or the 16x

I've tried the card in a older core2 based motherboard, and it works fine.

Thouts?O m1ho

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1 Reply
idata
Community Manager
109 Views

Hello Erik,

We would like to inform you that it is very possible this is a compatibility issue with this device and the motherboard chipset. We recommend testing a different card to narrow the issue.

Test with a higher voltage power supply if possible.

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