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idata
Community Manager
2,710 Views

DH67BL 3 beeps, no post, no video, known good RAM

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On powering up new DH67BL mobo, I hear 3 beeps (memory error), no video out the on-board DVI out and no post on screen.

Rear, front, top and PSU fans running; 3 fans have LED lights working and can turn on/off from front panel switch. Intel CPU fan is plugged into mobo and starts and keeps running as expected. Front panel power switch and fan-LED on/off switches working. Small yellow-green led on mobo on. Keyboard, mouse and DVI video cables attached. Tried new separate pci-e video card as well.

1) Tried replacing RAM sticks from known good machine. Tried no memory, single stick in each slot, 3 sticks and 4 sticks all with same 3 beeps/no post result. Tried F2 at power on but still no post/access to bios.

2) Had friend check all connections against mobo and case documetation

3) Double checked mobo standoffs; even lifted mobo out, removed all but CPU/PSU/RAM connections and powered on with same result

4) Both the large and small (4) PSU connectors are attached to the mobo appropriately

5) Reseated memory in various configurations

6) Checked that arrow on the CPU lines up with an arrow on the motherboard CPU socket; no bent pins either

7) Remounted CPU heat sink with Arctic Silver 5 thermal paste; all very clean

8) Checked underneath mobo for any bent pins or obvious issue; checked top of mobo; found no obvious issues

9) Pulled disk battery and unplugged; left overnight; still can't get to bios settings on F2 or after removing bios recovery jumper (tried jumper in normal, config and recovery)

All other components are new and seem to work outside this mobo.

Is the mobo bad? Is the CPU bad?

*Borrowing a PSU tester to fully test the power supply; will update afterwards.

Configuration:

DH67BL mobo, CoolerMaster Storm case, CUL-750B PSU, Kingston DDR3 1333 RAM, Seagate HDD, sata DVD, etc.

Message was edited by: Robert Barge

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1 Solution
idata
Community Manager
655 Views

Hello,

Here are our recommendations:

- Let us know the model number for the processor, part number for memory and power supply installed

- Test the system on a minimal configuration out of the chassis.

- Proceed with a BIOS recovery test with minimum memory installed:

http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm Desktop Boards — BIOS update instructions

The latest BIOS version can be downloaded from the following web site:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22273&lang=eng&OSVersion=&DownloadTyp... Download Center

View solution in original post

5 Replies
idata
Community Manager
656 Views

Hello,

Here are our recommendations:

- Let us know the model number for the processor, part number for memory and power supply installed

- Test the system on a minimal configuration out of the chassis.

- Proceed with a BIOS recovery test with minimum memory installed:

http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm Desktop Boards — BIOS update instructions

The latest BIOS version can be downloaded from the following web site:

http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=22273&lang=eng&OSVersion=&DownloadTyp... Download Center

View solution in original post

MAdam4
Beginner
655 Views

I am having this same problem with the 3 beeps have tried several different memory modules ones that are known working and this thing still beeeeeeeps. What can I do I am pulling my hair out and am very frustrated. this is my first Intel board maybe should just stick with intel processors and use other boards. Is there anything I can do?

Please help.

Thanks,

Silvia_L_Intel1
Employee
655 Views

MikeJ, I am sorry to hear you are having problems with your new motherboard, however I will be more than happy to assist you on this issue.

I was reading your comment and it looks like you already performed some troubleshooting on the board. However I will like to get additional information on the devices you are using in order to verify compatibility.

Please let me know the model number of the processor you are using:

Memory model number:

MAdam4
Beginner
655 Views

The prosesor is the i5-3570 3.4GHZ 6mb cache

memory is Corsair XMS 3 DDR3 4gb ( i have two sticks I have tried with both and just one)

Power supply is solytech ATX 550W witching power supply model SL-8550EPS

Thanks again for the help

Mike

Silvia_L_Intel1
Employee
655 Views

Mikej, the issue that you are experiencing could be related to the compatibility between the H067 chipset and the 3rd generation processors. It is require updating the BIOS to use the I5-3570 processor on this motherboard.

You need a 2nd generation processor compatible with the motherboard so you can update the BIOS to the 3rd Gen-Transition BIOS version 132.

For additional information you may want to check the following web site.

http://www.intel.com/support/motherboards/desktop/sb/CS-033076.htm http://www.intel.com/support/motherboards/desktop/sb/CS-033076.htm

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