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LParr2
Beginner
1,769 Views

DH67BL no video signal

Hello:

I have the next problem with mother board DH67BL, this morning I was working with my computer and turn off because I need to put in other case. At first everything was fine, but when I reconnect all, there is no signal video. Nothing for the internal graphics or even if I connect a external graphics card (sapphire 7700 flex) any of video output works.

I have tried to reset by pull of the battery for 2 hours, but nothing.

What can I do?

Thank you.

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3 Replies
Silvia_L_Intel1
Employee
21 Views

Lola Parra, I'm sorry to hear that you are having issues with your motherboard. Some recommendations I can give you are the following:

  • Take the motherboard out of the chassis; put it on a non conducted place. Using minimun configuration (board, processor and power supply only) turn it on.
  • It should give a 3 beeps sound since you there is not memory detected.
  • Put one memory stick and turn the system on.

Try these steps using the onboard video; if it worked you may try testing the video card.

LParr2
Beginner
21 Views

Finally the mother board is dead, when I tried to turn on without the RAM memory there wasn't any beeps.

It is wear, because the day before just working good.

I already contact with Intel support for the warranty.

Thnak you.

Silvia_L_Intel1
Employee
21 Views

Thanks for letting me know.