I have a DH67CL motherboard (b3 stepping) on which I have attempted to use an SSD for the Windows C drive. I started with a Sandisk 64 Gb, but this kept freezing: I would find that I could move the mouse but do nothing else. A reset wouldn't work as the PC then hung in the BIOS and would not complete Post. Powering off completely and restarting resolved it for a while.
Eventually things got so bad I gave up on the Sandisk, and instead installed an Intel 530 120 Gb drive. This has run fine for 24 hours but now suddenly has started doing the same thing. I am at a loss to understand what the cause is. The BIOS is at latest level (0160) and the SSD is also at latest level. OS is windows 7 SP1 and all latest Intel drivers are installed. But it seems to be hardware as the problem hangs Post.
Please can anyone advise where to look for this problem?
Hello RFSmith7, first of all we need to find out what is causing you system to freeze. How long ago did you start getting this behavior?
I recommend you to disconnect all hard drives and additional devices. Please take the board out of the chassis and test it with minimum configuration (Motherboard, processor, power supply, 1 memory stick)
- Remove the CMOS battery and leave the system without it for about an hour. Then put it back on and restart the system.http://www.intel.com/support/motherboards/desktop/sb/CS-028780.htm?wapkw=clear+cmos+battery# datetime Desktop Boards — Troubleshooting BIOS Issues
-Start adding one component at the time until you find the conflicting one.
- If you are able to use another SSD or a regular hard driver, please check if you are getting the same behavior.
If you do, so I think it will be necessary to replace the motherboard.
I would recommend you to contact our warranty department so they can help you. Remember that the motherboard needs to be under warranty : http://www.intel.com/p/en_US/support/contactsupport Contact Support
or submit a web ticket at the following URL https://servicerequestmgmt.intel.com/webticketui/emailpage.aspx?lang=en-us Service Request Email
Sylvia - thanks for taking the time to respond!
After further investigation I have tracked the problem to a cable-seating issue with the SATA cable. I was using a new one with a metal clip one side that seems designed to lock the cable in place. But it wasn't locking the cable into the DH67CL motherboard port as I thought. Having inserted the cable I assume it eventually relaxed and contact got broken.
I've now used an older cable that doesn't have this metal clip, and when I plugged this cable in it did so with a clearly audible click, something which the other cable didn't do (and I tried at least 3 new ones!).
So all is now well, and I'm enjoying the benefit of having an SSD for my Windows C drive at last.