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idata
Community Manager
1,773 Views

DH77EB - front usb 3.0

Hi,

I recently bought a Lexar 32GB JumpDrive S73 USB 3.0 flash drive, and it does not work correctly when plugged to the front usb connector of my computer case, a Silverstone PS07. This case has native usb 3.0 front connectors, so they're directly plugged to the motherboard usb 3.0 header, an Intel DH77EB. I inspected the cable and it looks fine. Besides this, I also checked the motherboard usb 3.0 header, and there are no bent pins.

I cannot for example, format the flash drive. On Windows, I get this error:

http://i.imgur.com/WnvlsKY.png http://i.imgur.com/WnvlsKY.png

I also can see Windows has trouble recognizing the device:

http://i.imgur.com/ZBY6z4D.png http://i.imgur.com/ZBY6z4D.png

However, the flash drive works perfectly when plugged to the back usb 3.0 connectors. I also have no problems with usb 2.0 flash drives when plugged on the front connectors.

Can anyone help me? Thank you.

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6 Replies
idata
Community Manager
75 Views

Idem.

I bought a Corsair Slider 16GB USB 3.0 flash drive, and it does not work when plugged to the front usb connector of my Antec Solo II.

It works perfectly when plugged to the back usb 3.0 connectors.

Bios version 0099

idata
Community Manager
75 Views

I just tried with the new 0100 bios. It's still broken for me.

idata
Community Manager
75 Views

Hello, we had some reports of problems with the proper recognition of some flash drives on the USB 3 ports in the front. Currently we have not been able to replicate the problem but it is under investigation.

I suggest to try testing with a different front panel and to make sure that you are using the latest USB/BIOS available on the web site.

http://downloadcenter.intel.com/Default.aspx http://downloadcenter.intel.com/Default.aspx

Regards.

idata
Community Manager
75 Views

I'm on Windows 8, and there are no separate usb 3.0 drivers for this platform. I can also confirm the front usb 3.0 doesn't work either on Xubuntu 12.10, but the back usb 3.0 ports work fine.

So this doesn't seem to be a driver issue.

idata
Community Manager
75 Views

On top of that, I cannot keep any bios version other than 0053. I have crashes with anything newer. See:

idata
Community Manager
75 Views

Hello Juan, To determine the reason for the crashes, troubleshooting needs to be performed.

The stability problems that you have could be the same thing that is affecting your USB ports and BIOS.

In the other post you where recommended to use a matched pair of memory modules, that is a good recommendation but if you are looking for documentation there isn't one as if you manage to get 2 memory sticks that have the same exact specifications and utilize the same memory chips then they will work.

Regards.

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