Intel® Desktop Boards
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DH87MC will not warm boot - Blank screen on reset/restart

DAlle6
Beginner
1,476 Views

I have the mobo configured with 16GB using a Corsair (Haswell certified) PS, a i5-4690 CPU chip and using the on-board video. I installed Win7(64) fine, but when I restart the system via software or reset, I get a black screen with no POST. Cold boot the system by powering of (either via the case power switch or power supply and the system boots up fine. The system also will not boot if I go into BIOS setup and save (or don't save), I must power down to boot.

 

I have swapped out the original PS with another one (bother were new), but no joy.

 

Anyone have any ideas what the problem is?

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1 Solution
DAlle6
Beginner
482 Views

Discovered the solution elsewhere, the i5-4690 not compatible with the DH87MC. Arrrgh!

View solution in original post

6 Replies
Jose_H_Intel1
Employee
482 Views

Hi, did you try updating the BIOS incrementally?

Please try using a straight-thru video cable instead of adapters or converters.

DAlle6
Beginner
483 Views

Discovered the solution elsewhere, the i5-4690 not compatible with the DH87MC. Arrrgh!

JBazz
Beginner
482 Views

Same problem with intel core i7 4790. the Intel dh87mc will not boot when i restart from windows. Im using latest bios update..any solution??

AlHill
Super User
482 Views

You are using a Haswell refresh processor, which is not supported by your motherboard bios.

https://processormatch.intel.com/Processors/CompatibleProcessors?componentName=DH87MC

 

Also, this thread is EIGHT years old. In the future, please start a new thread.

 

Doc

 

JBazz
Beginner
482 Views

Will this affect one the performance and the age of the motherboard? ​

AlHill
Super User
482 Views

The processor should never be used on the board.

 

Doc

 

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