I have a issue installing the driver GFX_Win_7_Win8_64_126.96.36.19965.exe with Win 8 Pro.
I use a Intel Core I5-4570 withe 2x4 Gbyte Kingstone ValueRam with two Samsung SSDS.
My display is a Acer 27L S237 HL. I use the HDMI connector. The display only use VGA or
During the installation windows turns to black screen and remains until uninstall the intel hd graphics
drivers. I tried the 3.14 and the 3.20 bios.
Can you help me?
Ctfan, we haven't received any report regarding this issue. We have installed all drivers in our systems without problems, and the behavior is normal.
You may want to try installing the latest graphic drivers available for your processor.
Please choose the one that belongs to the operating system you are using
- Intel® Iris™ and HD graphics Driver for Windows 7* and Windows 8* 32 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23105&ProductFamily=Grap... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23105&ProductFamily=Grap...
- Intel® Iris™ and HD graphics Driver for Windows 7* and Windows 8* 64 https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23106&ProductFamily=Grap... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23106&ProductFamily=Grap...
According to http://www.heise.de/forum/c-t/Kommentare/Wuensch-dir-mal-wieder-was/Bildschirm-bleibt-nach-Grafiktre... http://www.heise.de/forum/c-t/Kommentare/Wuensch-dir-mal-wieder-was/Bildschirm-bleibt-nach-Grafiktre... there is one more report about the same issue.
You can get the motherboard's revision number from the Intel® Desktop Utilities. You can download it from this link: Download Center
You can also get from the white sticker with a barcode located on the motherboard itself.
In regards to the graphic issue, please do the following: enter to the system on "save mode" pressing the "F8" key and uninstall completely all graphic drivers, deleting also all associated driver files until you see the "Microsoft Basic Display Driver" show up in the display adapters tab.
Once you see the basic drivers, please install the Win8.1 beta driver, 3282 – from the following link /docs/DOC-21232. https://communities.intel.com/docs/DOC-21232.
It will properly install on Windows 7 or Windows 8.
Please let me know the results.