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MKami4
Beginner
1,345 Views

DN2800MT board, windows XP PRO SP3, com ports ok - serial(physical ports) not working

Hello all, as the title says, this board comes with two internal serial port headers. They show up as COM1 and COM2 in the windows device manager, everything looks ok, but the serial communication fails. Are there any settings I could play with to get this working? At the moment I'm trying to update BIOS, I've tried changing the serial cable connectors on the board, installed windows 7(64bit), tried different serial device .. everything fails.

Normally those serial ports work out of the box with the devices used, never had an issue like this.

Any advice would be greatly appreciate

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1 Reply
Silvia_L_Intel1
Employee
72 Views

Hello Manolis,

 

These are some recommendations for this issue:

If you already performed all these troubleshooting steps and the behavior persisted, please get in touch with our Warranty Department so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

 

 

Regards.

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