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idata
Community Manager
1,226 Views

DN2800MT motherboard: EEPROM test of the ethernet controller failed

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Hello,

I have a new DN2800MT motherboard running Win 8 32. It is connected to a NAS via the ethernet port. Sometimes, when reading files on the NAS (to play music on the PC) it seems that the DN2800MT looses the connection with the NAS. I never had this problem with my previous motherbord connected to the same home network/NAS and using the same music player software.

I made an hardware test of the ethernet controller using the tool included in the latest Intel driver (PROWin7_32_18.1.exe) and the EEPROM test failed (the other tests passed).

What do you think about that? What I have to do?

Thank you for your help.

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1 Solution
Silvia_L_Intel1
Employee
73 Views

Hello Didier,

The DN2800MT motherboard comes with the Intel 82574L Gigabit Ethernet Controller, so please try to install the following drivers.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21642&lang=eng&OSVersion=Windows%208... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21642&lang=eng&OSVersion=Windows%208...

Then, this link provides tips for troubleshooting networking (LAN) issues specific to the onboard LAN solutions on Intel® Desktop Boards.

http://www.intel.com/support/motherboards/desktop/sb/cs-022309.htm http://www.intel.com/support/motherboards/desktop/sb/cs-022309.htm

 

 

Regards,

 

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2 Replies
Silvia_L_Intel1
Employee
74 Views

Hello Didier,

The DN2800MT motherboard comes with the Intel 82574L Gigabit Ethernet Controller, so please try to install the following drivers.

 

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21642&lang=eng&OSVersion=Windows%208... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=21642&lang=eng&OSVersion=Windows%208...

Then, this link provides tips for troubleshooting networking (LAN) issues specific to the onboard LAN solutions on Intel® Desktop Boards.

http://www.intel.com/support/motherboards/desktop/sb/cs-022309.htm http://www.intel.com/support/motherboards/desktop/sb/cs-022309.htm

 

 

Regards,

 

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idata
Community Manager
73 Views

Hello Sylvia,

I installed the driver downloaded from the link you gave me.

Still the same issue: I made an hardware test of the ethernet controller and the eeprom test failed.

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