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JLuke1
Beginner
940 Views

DP67BG Will not recognize all RAM

mHi,

I've been running at DP67BG for about a year with 2 8GB sticks of Corsair memory. I recently tried to upgrade and the board just beeps and won't take the new RAM (2 8 gig sticks). Moving the memory around in the board doesn't seem to matter. I updated the BIOS to the 2302 edition and it didn't have any effect. The BIOS only recognizes 4GB of the 8GB of the original Corsair memory (2GB per slot).

The processor is an i72600k which is currently not overclocked due to this problem and was set back to the default setting. The Videocard is a 520GT.

Any advice is appreciated!

Thanks!

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7 Replies
Silvia_L_Intel1
Employee
32 Views

Hello SSD_Fan,

First of all, I was not able to find in our website the BIOS version you tried to install on the board. The latest BIOS available is the 2209 version.

Could you please provide me the current BIOS version?

In the mean time I recommend you to remove the CMOS battery and leave the system without it for about an hour. Then put it back on and restart the system. http://www.intel.com/support/motherboards/desktop/sb/CS-028780.htm?wapkw=clear+cmos+battery# datetime http://www.intel.com/support/motherboards/desktop/sb/CS-028780.htm?wapkw=clear+cmos+battery# datetime

In regards to the memory issue, could you please provide me both memory model numbers?

Regards.

JLuke1
Beginner
32 Views

Hi,

The complete bios version is BGP6710J.86A.2209.2012.0717.2302

The memory model is as follows:

Corsair XMS3 DDR3

CMX4GX3M2B1600C9

1600MHZ 4 GB (2X2GB) 9-9-9-24

1.50V Ver6

I tried removing the cmos battery and leaving it out over 1 hour but it did not result in the system recognizing the additional memory. I brought the 8 gig sticks back already so I don't have the model number.

Thanks,

Silvia_L_Intel1
Employee
32 Views

SSD_Fan,

Do you remember which was the BIOS version installed before you updated it to the latest version (2209)?

Could you please try one memory stick at the time, testing each DIMM, just to make sure all of them recognize the memory you are putting on?

JLuke1
Beginner
32 Views

Hi,

Unfortunately I don't have the previous bios version. I tired one stick at a time and the bios recognized that there was a decrease in ram to 2 gb. I switched the sticks around to the blue DIMM 1 and DIMM 2 slots and it didn't make a difference. I installed the sticks back in DIMM1 and DIMM2 and am back to 4 GB.

Thanks

Silvia_L_Intel1
Employee
32 Views

When you tested one stick on each DIMM, were you able to boot? I just need to know if there is a defective memory DIMM or not?

Because if it is, you would need to replace your motherboard.

Please provide me the model number of the processor?

 

Regards.

 

JLuke1
Beginner
32 Views

Hi,

Yes, I was able to boot with each of the sticks in each of the blue DIMM slots but the machine only showed 2GB for each stick.

The processor is an Intel i7-2600k

Thanks,

Silvia_L_Intel1
Employee
32 Views

My recommendation will be to test the memory on another computer just to make sure the other system reads the memory sizes correctly.

Then, you would need to contact your local Warranty Department so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

Regards.