DP67bg memory boot problem-doesn't seem to like more than 2gb RAM?

[JWebb2]

Hello,

Ongoing saga with this board.

We have: i5 2nd & 3rd CPUs, 8gb 1333 RAM in 4x2gb (comprising 2 different makes) and 8gb 1600 RAM 2x4gb (CORSAIR CML8GX3M2A1600C9W). Both sets of RAM work fine in Build A on a used DP67bg 3rd gen i5, but not on Build B, with a new-old-stock DP67bg 2nd gen i5.

Build B will work with a 2gb stick singly in any of the slots. If more than 1 sticks are used in any of the channels, starting with the blue slots, it won't boots, gets a little way shuts down & reboots in an endless loop. So I took the Corsair 4gb RAM from Build A (working) and put it in Build B. Same problem. Tried just one 4gb stick in slot 1 - same problem. Tested the 4x2 8gb in Build A and it started fine.

So, for some reason it won't boot with either more than 2gb or more than 1 stick RAM. Can anyone help with why this might be? And is there a solution?

Cheers

Jonathan

[idata]

Hello Jonathan,

According to the information provided the issue you are experiencing could be related to the memory controller on the system. Please let us know the model number for the processor on build B and the BIOS version to provide further troubleshooting assistance. Also check the power supply and ensure it is sufficient for the configuration you are looking for.

[JWebb2]

Dan,

Thanks for replying.

Bios is

BGP6710J.86A.1900.2011.0210.1012

Processor is i5 2400s (SR00S)

Power supply is an XClio 550 BLP - 550W dual rail 2x19A I believe. An old unit, but a reasonable make (Meridian)

Hopefully this helps,

Regards

Jonathan

[Silvia_L_Intel1]

Hello,

I recommend you to update the BIOS on your motherboard. There are around 10 newest versions.

https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine... https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine...

Please follow the instructions bellow:

http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm

Try to install at least 2 BIOS versions before flashing the latest version 2209.

Regards,

[JWebb2]

Sylvia,

Thank you. When you say "Try to install at least 2 BIOS versions before flashing the latest version 2209." Does it matter which ones? Should I go for the oldest 2?

Not sure what I'm trying to achieve here by not choosing 2209? I also want to make this 3rd gen capable (IRO my first post on Feb 23).

Regards

Jonathan

[Silvia_L_Intel1]

Jonathan, you can try installing BIOS version 1979 and 2111 using the 2nd gen processor.

1979

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20020&ProdId=3273&lang=eng&OSVersion...

2111

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20706&lang=eng&OSVersion=%0A%09%09%0...

Then update to version 2161 since this version fixed some memory issues.

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20931&lang=eng&OSVersion=%0A%09%09%0...

Once you flash these BIOS, you may want to install the 3rd gen processor to verify if the board is now capable to use it.

If you continue having the same behavior, feel free to contact your local Intel support group for assistance on replacing your product: http://www.intel.com/p/en_US/support/contactsupport?group=processor http://www.intel.com/p/en_US/support/contactsupport?group=processor

Regards,

[JWebb2]

Thank you,

I've just booted with all 8gb. Thank you for your help.