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DCole7
Beginner
1,635 Views

DQ45CB Won't Install Latest Audio Driver from Intel

I have two DQ45CB motherboards which have both had complete fresh installs of Windows 7 Pro on them and both have the latest Bios. Problem I have is there is no sound and the onboard sound doesn't seem to be installed. I've tried installing the Audio Driver from Intel and the installation says my hardware isn't supported. Checked the Bios to make sure the onboard audio in enabled and that's fine.

Any ideas on how to get my audio working ??

0 Kudos
3 Replies
n_scott_pearson
Super User Retired Employee
119 Views

DCole7
Beginner
119 Views

Tried both of those and neither of them will install, keeps saying my hardware isn't supported and if i've unistalled the audio drivers to restart and try the install again. Done if a fair few times on both the newest version and older versions and each time get the same thing.

I have no sound tab in Device Manager which suggests NO audio drivers are installed at all hence why the onbaord isn't getting seen. Tried windows update and that doen't give any downloads for Audio.

I've borrowed a sound card and installed that which works but once removed still have no onboard sound at all as it thinks there isn't any.

Miguel_C_Intel1
Employee
119 Views

Hi Zeewulf,

In regards the Audio issue with the Intel® Desktop Board DQ45CB, please verify if you are using the latest BIOS version 0133.

CB0133P.BIO

https://downloadcenter.intel.com/download/20329/BIOS-Update-CBQ4510H-86A https://downloadcenter.intel.com/download/20329/BIOS-Update-CBQ4510H-86A-

Then, please follow these steps.

1-Uninstall and delete the current Audio driver from device manager

 

2-Restart the computer, download and run the Intel® Chipset Device Software for Discontinued Intel® Desktop Boards driver then, the Intel® ME: Management Engine Driver for Intel 4 Series Chipset-Based Desktop Boards, finally restart the computer.

Chipset: https://downloadcenter.intel.com/download/10884/Chipset-Intel-Chipset-Device-Software-for-Discontinu... Download Chipset: Intel® Chipset Device Software for Discontinued Intel® Desktop Boards

ME: https://downloadcenter.intel.com/download/16953/Intel-ME-Management-Engine-Driver-for-Intel-4-Series... Download Intel® ME: Management Engine Driver for Intel 4 Series Chipset-Based Desktop Boards

3-Install latest Audio driver: SoundMAX* Audio Driver

 

https://downloadcenter.intel.com/download/19199/Audio-SoundMAX-Audio-Driver Download Audio: SoundMAX* Audio Driver

Hopefully, the troubleshooting will solve the issue.

 

Regards,

 

Miguel