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DQ77KB USB3.0 doesn't work

RLiue
Beginner
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Mobo:Intel DQ77KB

Processor:Intel Core i5 3475S

OS:Windows 7 x64 SP1

USB 3.0 Driver version:v1.0.9.254

USB 3.0 ports doesn't recognize USB 3.0 devices (Thumb Drive, Portable HDD), but USB 2.0 works good on USB 3.0 ports.

I have tried USB 3.0 Driver from v1.0.5 to v1.0.9, don't work both.

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2 Replies
RLiue
Beginner
163 Views

and the BIOS version is 0053.

Silvia_L_Intel1
Employee
163 Views

Hello Ryanliue, since the issue you are experiencing is specific with USB 3.0, I would recommend you installing BIOS version 0046 because it fixed an issue with USB 3.0 devices.

You would need to use the recovery method. http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm http://www.intel.com/support/motherboards/desktop/sb/CS-023360.htm

Please test a 3.0 device after that. Finally, update the BIOS to latest version.

You can also try testing the system out of the chassis

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