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DQ77MK motherboard using onboard graphics with intel HD Graphics Driver boots to Black Screen

idata
Community Manager
1,063 Views

DQ77MK motherboard using onboard graphics with intel HD Graphics Driver boots up to Black Screen on startup. Driver version 9.17.10.2932. Never displays unless I delete the driver and use standard VGA driver. When in Black screen mode, I can remote connect from another desktop and see desktop fine. All updates and service packs for Windows 7 Ultimate OS installed. BIOS ver. MKQ7710H.86A.0039.2013.0111.1351

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1 Solution
idata
Community Manager
183 Views

Hi,

Here are our recommendations for this issue:

- Check for driver conflicts in device manager. Make sure you have followed a clean installation of the Operating System.

- Update your motherboard BIOS gradually to versions: 0050, 0054 0057. We recommend using the recovery method since is the most secure one.

BIOS versions can be found here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=...

Please be sure to read and follow all accompanying instructions, which can be found at this link:

http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm Desktop Boards — BIOS update instructions

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1 Reply
idata
Community Manager
184 Views

Hi,

Here are our recommendations for this issue:

- Check for driver conflicts in device manager. Make sure you have followed a clean installation of the Operating System.

- Update your motherboard BIOS gradually to versions: 0050, 0054 0057. We recommend using the recovery method since is the most secure one.

BIOS versions can be found here:

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=... http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Desktop+Boards&ProductLine=...

Please be sure to read and follow all accompanying instructions, which can be found at this link:

http://www.intel.com/support/motherboards/desktop/sb/cs-022312.htm Desktop Boards — BIOS update instructions

Reply