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GEccl
New Contributor I
1,490 Views

DX58SO POST fail: significance of "Crisis Recovery has initiated per User request"?

DS58SO MB: boots OK through BIOS setup, but usually won't load windows. Instead, it shows a blank screen with blinking cursor. However, it sometimes (rarely) successfully loads Windows. When it does, Windows appears to run without problems. In both cases - whether Windows successfully launches or not - there is a POST code 30, "Crisis Recovery has initiated per user request". This follows (again, in both cases) a POST code 2F, "No memory detected or no useful memory detected".

My question is whether there's any insight to be gained from these codes; and, if there is, what that might be.

Thank you.

8 Replies
Cesar_B_Intel
Employee
143 Views

Helloge315,

Based on the post codes and the fact it sometimes successfully boots into Windows*. Please confirm the current BIOS version you have on your DX58SO.

Additionally, you could try testing different compatible RAM memory and running defaults at BIOS to confirm all setting are fine.

Regards,

Caesar B.

GEccl
New Contributor I
143 Views

- the BIOS was sox5810j.86a.5559.2011.0405.2144

- I updated this to sox5810j.86a.5600.2013.0729.2250

Per my notes (from last spring), the upgrade was successful. It did not help anything - my post above came some time after that.

(NB: I have since sidelined this project (more at ). I wasn't getting anywhere, and I don't currently need that box. I 'hope' to get back to it, but it's not my highest priority. )

George

n_scott_pearson
Super User Retired Employee
143 Views

This all reads to me that the board is having problems with the memory. Operation at standard settings (which, BTW, are provided by the DIMMs themselves) is borderline (that's why it sometimes works and many times doesn't). I suggest that you try different memory...

Hope this helps...

...Scott

GEccl
New Contributor I
143 Views

Freely acknowledging my very limited expertise, but ...

This box reportedly ran fine before it came to me. (From my brother's company.) Then, I used it for nearly a year before this problem showed up. Now, having failed, the problem occurs with any one of the three DIMM's (Corsair HX3X12G1600C9) installed. (More details, /thread/82091 Stopped booting: how to approach?) So, ISTM that something (bad) happened, which affected either all 3 devices, or something else on the MB.

In that regard, (asking here because memory settings came up): as noted in post 10 of /thread/82091 Stopped booting: how to approach?, this problem started after a Razer 'gaming' (?) keyboard was attached, which launched a number of processes - minimally, it wanted to install drivers (which I think I blocked), but a BIOS change was reported on the next boot. (As noted in both threads, I have since re-loaded the default settings, and also updated the BIOS. I assume this would have undone any change, if one indeed occurred.)

Q1:But: could the Razer app have made a setting change that would have damaged either the memories or the MB? e.g.: I've read warnings that using the wrong voltage setting can damage the CPU.

Q2: given the potential 'borderline' nature of the memory system, (a) would it help to turn off "Auto" in the BIOS performance tab, and dial back the clock multipliers (or anything else); and (b) are there memories that you would offhand recommend? It currently has 3x2Gb, which is certainly enough for my purposes.

Thanks

Cesar_B_Intel
Employee
143 Views

Hello ge315,

Please confirm if you have been able to test different RAM modules on your Intel® DX58SO motherboard?

Are you able to access BIOS on your Intel® DX58SO motherboard?

Intel® DX58SO motherboard supports the following RAM frequencies DDR3 800/1066/1333/1600 MHz as stated here http://ark.intel.com/products/36888/Intel-Desktop-Board-DX58SO Intel® Desktop Board DX58SO Specifications

The answer for question one is Yes. It is possible to damage processor if the wrong voltage is set.

In regards to your second query, you could get more information about supported RAM here http://www.intel.com/support/motherboards/desktop/dx58so/sb/CS-029865.htm Intel® Desktop Board DX58SO — System Memory

Additionally, it is recommended to leave the "AUTO" option enabled unless you are going to manually set the RAM to any of the supported frequencies (800/1066/1333/1600 MHz) and if the RAM memory supports the specific frequencies you are going to test.

Regards,

Caesar B.

n_scott_pearson
Super User Retired Employee
143 Views

Regarding Q1, no runtime software can affect the configuration of the BIOS, so your activity with the Razor keyboard shouldn't be a factor (well, unless it introduced a hardware fault (like a short) that damaged the motherboard).

Regarding Q2, No, stay with AUTO. The DIMMs tell the system how they need to be configured and operated. If the board (or the processor; remember that the memory controllers are in the processor, not on the board) cannot run with these settings, it is a pure incompatibility. Since this memory worked with the board previously and doesn't any longer, one of three things is happening: (a) something on the motherboard (or in the processor) is starting to fail and this is creating the incompatibility, (b) something in the DIMMs is starting to fail (though it's unlikely all three have had this occur) or (c) something in the system design is creating noise that is responsible for the appearance of incompatibility (somewhat unlikely; did you change anything else recently? video card?).

Hope this helps. Remember that this board and processor are over 5 years old; as they say, 'over time, $hit happens'...

...S

GEccl
New Contributor I
143 Views

Thanks - helpful info. I'm leaning toward (a). I'm going to put it up on blocks for now.

Cesar_B_Intel
Employee
143 Views

Hello ge315,

We are glad to hear the information provided was helpful.

Regards,

Caesar B

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