Community
cancel
Showing results for 
Search instead for 
Did you mean: 
ALaem
Beginner
1,515 Views

DZ77BH and some problems (unknown device, Dolby, Intel Desktop)

Hello ,

I've a new dz77bh-55k with a xenon-CPU and after installing all software three problems:

  1. In the device manager there is an unknow device:

     

    PCI-Communicationscontroller (simple)

     

    VEN 8086

     

    DEV 1E3B

     

    SUBSYS 20408086

     

    Rev 04

     

     

  2. I installed from CD the Dolby Home Theater, after updating the audio driver to the newest one I got a message:

     

    Currently installed is version 7.2.8000.13 of the Dolby-Audiodriver. The Software needs driverversion 7.2.7000.7.

     

     

    I don't find a way to get the new DHT.
  3. From the Intel-CD I installed Intel Desktop Software Version 3-2-4-055

     

    I can start it, but it will stay searching for something. The tabs "Systeminformation", "Hardware-Monitor" and "Options" are grey, only Help is blue.

I use the newest driver, checked with Slimdrivers.

Where can I get the driver for the unknown device and a new DHT ?

Is Intel Desktop Software something like Speedfan ? If yes, then it doesn't matter with it, because I'm used to start Speefan every boot.

Thanks for any tipps.

Best regards from Germany

Axel

Tags (3)
0 Kudos
7 Replies
idata
Community Manager
157 Views

Have you tried DriverIdentifier software ? http://www.driveridentifier.com http://www.driveridentifier.com

ALaem
Beginner
157 Views

Not yet - it told me, that it was the Intel ME. But I've installed it.

I reinstalled the release from the intel download center - ah ! Message "Your version is newer than this one - Do you want to continue ?" Yes !!!

Now there is no unknow device. Only the Intel Desktop Software is still unable to start. I'm going to uninstall it.

And DHT is telling the same story.

Add. info - DriverIdentifier tells me a lot of updates, I should install. But I installed all current driver from intel download center.

Who was right ?

RRamo7
New Contributor III
157 Views

Hi Theadmin,

Could you please go ahead and try running the Intel® driver update utility at the following link: http://www.intel.com/support/detect.htm?iid=dc_iduu Intel® Driver Update Utility

Please let us know if it installs the latest drivers and resolves your problems.

ALaem
Beginner
157 Views

Hello Ruben,

here the answer:

Product Detected / Current Driver Installed / Status

AMD Radeon HD 7900 Series / 9.12.0.0 / This device is unknown or unsupported.

Intel Chipset Software Installation Utility (Chipset INF) / 9.3.0.1026 / This version is valid.

Audio Driver for Intel Desktop Board / 6.0.1.6804 / Your driver is current.

Wireless Networking (WiFi) / / This device is unknown or unsupported.

Wired Networking (Newer Driver Available)

Intel® Desktop Board DZ77BH-55K: Intel® 82579V Gigabit Ethernet / Current Driver Installed / Newer Driver Available: 12.2.45.0

Intel(R) 82579V Gigabit Network Connection / 12.6.45.0 / This device is unknown or unsupported

The only update is 34 kb for the network card. And there isn't an unknown device. It's only the problem with HDH and with the Intel Utility. But I can use the pc without both of them. So I let it as it is.

CU,

Axel

ALaem
Beginner
157 Views

Additional question:

I got the board with BIOS 0057, is it necessary to update to 099 ?

In the forum are some postings about problems with updates to 097. Are ther any problems known with update from 0057 to 099 ?

Is there a programm to change the BIOS-Settings from Windows ? I know MSI offers one, but I didn't found one on the intel site.

Silvia_L_Intel1
Employee
157 Views

Hello Theadmin,

We recommended customers to update the BIOS only if the system is giving you issues. If you still want to update it try with version 0070 and 0083 first.

On the following link you will be able to see the release notes for all BIOS version.

http://downloadmirror.intel.com/22540/eng/BH_0099_ReleaseNotes.pdf http://downloadmirror.intel.com/22540/eng/BH_0099_ReleaseNotes.pdf

In addition, Intel does not have the option to change the BIOS settings from Windows.

 

thanks,

 

Reply