Hello everyone. There was my problem, I can not update the BIOS. I have version 0064 when I go to the update tool and try to download the new version, the computer just loads Windows and that's it. Can anyone encountered this problem and help solve it. Thank you in advance.
Have you tried a different BIOS update method (such as F7 or Recovery)?
BIOS update instructions
Please bear in mind that is strongly suggested to update the BIOS incrementally. You may also remove the power and CMOS battery for 20 minutes before your next attempt.
In case the issue persists, is there a message or error when you attempt to update before Windows* starts?