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idata
Community Manager
924 Views

DZ77RE-75K Bios Update (no video)

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Just bought this board and updated the bios before doing anything.

I just updated my bios to the latest version by downloading it, putting it on a thumb drive and pressing f7 during startup. It said it finished successfully, but then when it rebooted it got stuck on code 12 and refused to show any video.

What should I do? I can't even get into the bios.

Thanks

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1 Solution
Silvia_L_Intel1
Employee
88 Views

Hello Eric,

It looks like your system is having some hardware issues and since the motherboard is still under support; I would recommend you to get in contact with our technical support team in order to troubleshoot the unit.

Please access this link and choose the option you prefer,

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

regards,

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Silvia_L_Intel1
Employee
89 Views

Hello Eric,

It looks like your system is having some hardware issues and since the motherboard is still under support; I would recommend you to get in contact with our technical support team in order to troubleshoot the unit.

Please access this link and choose the option you prefer,

http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

regards,

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