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idata
Community Manager
1,239 Views

DZ77RE-75K won't work!

hey, a week ago I put my computer in a sleep mode, the computer went to sleep and then start again immediately and screen was black. no picture!

I shut down the computer and then try to start again and nothing happened. the fan start working fast and still got blank screen.

I've read on the technical support of this motherboard and notice that there is 10 test leds on the board, led number 2 start with red light and he show "cpu hot".

everything connect just right! I took of the memory, fans, all connections and everything but still got the red led of cpu hot.

NO BEEPS sound from the board!

I tried everything with no luck!

I have this board for less then a month!

DZ77RE-75K

CPU: I7-3770k

Memory: Gskill 8 GB 1600

what is the problem???

thanks! Shlomi

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3 Replies
idata
Community Manager
52 Views

sorry - no answer, but I have the same problem with a new system!

Any hint how to proceed?

idata
Community Manager
52 Views

Got the same issue ! Does anyone find out how to fix that ?

idata
Community Manager
52 Views

hey,

Still no answer from the Intel support.

I'm still trying to contact Intel's phone support but they do not return to me with an answer on the motherboard.

What can we do? i just want to find out how can i get the warranty service, and get a new one.

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