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KVoss2
Beginner
3,162 Views

DZ86BC: with BIOS 0042 continuously restarting

After an update from 0039 to 0042 the board did not pass the POST anymore. I disconnected all unnecessary hardware, reseated memory, with no success. No chance to enter the firmware settings. Port 80h code before restarting was E6.

After a recovery BIOS downgrade to 0039 everything was fine.

So what is the problem? Buggy BIOS? Hardware failure?

0 Kudos
14 Replies
Silvia_L_Intel1
Employee
156 Views

Obcy, thanks a lot for sharing your experience with us. I already reported this situation to the corresponding department in order to check if there is a bug on this BIOS version.

In the mean time, please keep your system with BIOS v0039.

VDerk
New Contributor III
156 Views

I am also running 0042, didn't see the problem (but the DZ68BC bios quality has been not that good). 0042 resolved my problem with the "unsupported CPU screen" at startup. The only other main new feature in 0042 is a firmware upgrade for several CPU types. Which specific hardware do you have (board revision, CPU, memory type)?

Removing some memory banks temporarily may trigger a new initialization that can solve the problem, I have used this in the past when DZ68BC goes in 'restart' mode (actually seen once with 0042).

My best results are also by using the F7 bios update. To be sure you could download 0042 again to ensure the file was not corrupted during the download.

My impression (based on the history of DZ68BC bios releases) is however that something was broken in 0042 that is only triggered on your motherboard revision+CPU+memory-type combination+psu.

PLowe
Beginner
156 Views

I am having the same issue! Frustrating.

DZ68BC

I7-3770S (had same issue with i3-2120)

16 GB PNY DDR3-1600

Silvia_L_Intel1
Employee
156 Views

Gurgi63, I'm sorry for the inconvenience that you have faced with your motherboard. Would you please provide some important information?

Which is the current BIOS version on your board?

Which is the AA# of your motherboard?

Would you please describe the behavior of your system? Are you getting beeps?

Thanks

PLowe
Beginner
156 Views

Current bios as of 3/4/2014: 0039

AA# G30472-402

No beeps, just displays Intel splash screen then reboots, it won't even allow you to access the bios.

Silvia_L_Intel1
Employee
156 Views

Giurgiu 63, would you please test your system out of the chassis? This in order to discard any grounding to the board

You said that you have the same behavior when using a 2nd generation processor like the I3-2120, correct?

Have you ever used this system or it has never worked since you purchased it?

 

 

 

 

PLowe
Beginner
156 Views

I had problems from the beginning because I was using an i5 processor and the bios (0028) apparently didn't support it. The board would give the three beeps of a memory error. After I tried the i3 processor it booted but wouldn't take a bios update until I updated to 0029 then it let me update to 0036 and when it wouldn't take 0042 I loaded 0039. I loaded all bios updates outside of the case since I had been having issues with the board. I didn't install the board in the case until it posted with the i5-3770s. Even after loading windows the board won't take bios 0042 from windows or boot to usb flash drive.

Silvia_L_Intel1
Employee
156 Views

Gurgi63, could you please send me a private message letting me know where are you located?

Could you also include your personal information?

Thanks,

Aubrey71
Novice
156 Views

I too am having this issue. I am using the i7-2600K processor and was getting the notification about using an invalid processor after the update to BIOS 39. Although the error message is now gone, the machine will reboot typically three times before it will boot into Windows. Each time it boots, the system will go all the way through the MARVELL controller posts and then after the 2nd controller posts on the screen, the machine will shut itself down and start again. It will go through this twice, and then finally reboot into windows.

I am using board AA-G30742-401.

I tried flashing back to bios 0039, and then windows ceases to function after approximately 5 minutes. I'm currently using bios 0042 and its stable once running, but the rebooting thing needs to be corrected.

I have two Seagate ST3000DM001 drives connected to the Marvell controller (light blue) in a RAID1 configuration

I have a Corsair Force GT SSD drive connected to the PCH controller (blue)

and I have a Seagate ST31500541AS drive connected to the PCH controller (black)

VDerk
New Contributor III
156 Views

I have the same configuration (i7-2600K, AA-G30742-401, BIOS 0042) but not seen that kind of problems. I do have the MARVELL controller disabled (it is slow anyway, compared to the PCH) in the BIOS.

My AA-G30742-401 is a replacement board however, I did see restarts like this with my original board and older versions of the BIOS. You could check if your board is still under warranty.

Silvia_L_Intel1
Employee
156 Views

in order to find out is you board is still under warranty It will be necessary to check the markings of the board, so would you please send me a private message with the AA# and the serial number?

This information is going to be located at the motherboard itself, on a white sticker label close to the memory slots

@arhame, could you also send me the markings thought a private message?

MDorf1
Beginner
156 Views

My Nephew has a DZ68BC just upgraded to BIOS 86A.0042.2013.0902.1038 and he is experiencing system hang ups. cycling through posts at startup. Anyone have any suggestions?

[System Summary]

Item Value

OS Name Microsoft Windows 7 Ultimate Edition x64

OS Version 6.1 Service Pack 1 (Build 7601)

System Name PC

System Model DZ68BC__

System Manufacturer INTEL_

Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz

BIOS Version INTEL - 1072009

IP 192.168.1.146

Windows Directory C:\Windows

System Directory C:\Windows\system32

Locale United States

User Name Mike

Time Zone Eastern Standard Time

Total Physical Memory 16361 MB

Available Physical Memory 9844 MB

[Devices]

Device Name Device Type

Disk drive DiskDrive

Terminal Server Mouse Driver System

Marvell 91xx Config Device Driver LegacyDriver

Microsoft Bluetooth Enumerator Bluetooth

Microsoft ISATAP Adapter Net

NVIDIA High Definition Audio MEDIA

Generic USB Hub USB

Generic volume Volume

Security Driver LegacyDriver

HID-compliant consumer control device HIDClass

Plug and Play Software Device Enumerator System

Microsoft ISATAP Adapter Net

NAVENG LegacyDriver

System Attribute Cache LegacyDriver

Generic volume Volume

VgaSave LegacyDriver

Bluetooth Device (Personal Area Network) Net

Bitlocker Drive Encryption Filter Driver LegacyDriver

NVIDIA GeForce GTX 550 Ti Display

SM-G900V WPD

USB Input Device HIDClass

UMBus Enumerator System

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 1 - 1C10 System

Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D USB

UMBus Root Bus Enumerator System

Security Processor Loader Driver LegacyDriver

Microsoft Teredo Tunneling Adapter Net

Generic USB Hub USB

Disk drive DiskDrive

Motherboard resources System

Intel Processor Processor

NAVEX15 LegacyDriver

LDDM Graphics Subsystem LegacyDriver

Microsoft Virtual Drive Enumerator Driver System

Dynamic Volume Manager LegacyDriver

HTTP LegacyDriver

Bluetooth Device (RFCOMM Protocol TDI) Net

ACPI x64-based PC Computer

HID-compliant consumer control device HIDClass

UMBus Enumerator System

STORAGE DEVICE-6 WPD

Motherboard resources System

Volume Manager System

NDIS System Driver LegacyDriver

Hardware Policy Driver LegacyDriver

Symantec Eraser Control driver LegacyDriver

File as Volume Driver System

NVIDIA High Definition Audio MEDIA

Storage volumes LegacyDriver

Brother MFC-7840W Printer Printer

Symantec Real Time Storage Protection (PEL) x64 LegacyDriver

Generic volume Volume

PCI standard PCI-to-PCI bridge System

Disk drive DiskDrive

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 4 - 1C16 System

Intel(R) Management Engine Interface System

USB Composite Device USB

NDProxy LegacyDriver

Composite Bus Enumerator System

Programmable interrupt controller System

Efi Invoker Service LegacyDriver

IDSVia64 LegacyDriver

Remote Access IPv6 ARP Driver LegacyDriver

UMBus Enumerator System

ACPI Fixed Feature Button System

HID-compliant device HIDClass

UMBus Enumerator System

adfs LegacyDriver

Generic PnP Monitor Monitor

System timer System

KSecDD LegacyDriver

Kernel Mode Driver Frameworks service LegacyDriver

USB Mass Storage Device USB

USB Printing Support USB

Intel Processor Processor

Intel Processor Processor

USB Root Hub USB

Ancillary Function Driver for Winsock LegacyDriver

WD SES Device WDC_SAM

Generic volume Volume

Disk drive DiskDrive

NETBT LegacyDriver

Marvell 91xx SATA 6G Controller SCSIAdapter

High precision event timer System

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 5 - 1C18 System

Realtek High Definition Audio MEDIA

KSecPkg LegacyDriver

Intel(R) Z68 Express Chipset Family LPC Interface Controller - 1C44 System

Generic volume shadow copy VolumeSnapshot

WFP Lightweight Filter LegacyDriver

Generic volume shadow copy VolumeSnapshot

HID-compliant device HIDClass

IDE Channel LegacyDriver

802.11 n WLAN

USB Root Hub USB

Direct memory access controller System

Brother MFC-7840W Image

lirsgt LegacyDriver

User Mode Driver Frameworks Platform Driver LegacyDriver

STORAGE DEVICE-6 WPD

Renesas Electronics USB 3.0 Root Hub USB

atksgt LegacyDriver

Generic Bluetooth Adapter Bluetooth

NSI proxy service driver. LegacyDriver

Generic volume shadow copy VolumeSnapshot

Disk Virtual Machine Bus Acceleration Filter Driver LegacyDriver

Communications Port Ports

Generic volume shadow copy VolumeSnapshot

Link-Layer Topology Discovery Mapper I/O Driver LegacyDriver

Microsoft System Management BIOS Driver System

Marvell 91xx SATA 6G Controller SCSIAdapter

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 7 - 1C1C System

IDE Channel hdc

Beep LegacyDriver

Renesas Electronics USB 3.0 Root Hub USB

Microsoft Wireless Router Module Network Infrastructure Devices

Generic volume Volume

System speaker System

Brother MFC-7840W Remote Setup Port Ports

WAN Miniport (IKEv2) Net

Symantec Data Store LegacyDriver

Intel Processor Processor

Intel Processor Processor

BHDrvx64 LegacyDriver

Generic volume shadow copy VolumeSnapshot

Null LegacyDriver

IDE Channel hdc

PCI bus System

Renesas Electronics USB 3.0 Host Controller USB

Generic PnP Monitor Monitor

Mount Point Manager LegacyDriver

Marvell 91xx Config Device System

WAN Miniport (L2TP) Net

Generic volume shadow copy VolumeSnapshot

System CMOS/real time clock System

Disk drive DiskDrive

Microsoft USB Basic Optical Mouse v2.0 (Mouse and Keyboard Center) Mouse

Generic volume shadow copy VolumeSnapshot

pciide LegacyDriver

2nd Generation Intel(R) Core(TM) Processor Family DRAM Controller - 0100 System

Microsoft Hardware USB Mouse HIDClass

Intel(R) 6 Series/C200 Series Chipset Family PCI Express Root Port 8 - 1C1E System

Generic volume Volume

USB Mass Storage Device USB

Generic volume shadow copy VolumeSnapshot

SymEvent LegacyDriver

IDE Channel hdc

Windows Firewall Authorization Driver LegacyDriver

Generic volume Volume

WAN Miniport (Network Monitor) Net

Generic volume Volume

System board System

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JSoni1
Beginner
156 Views

I am also facing the same problem of continuous restarting of system after updating bios to 0042 from 0039 ?????, Must I roll back ? On bios 0039 ? " Not compitable " boot logo is always headache on bios 0039.

CPU- i5-3570k

RAM- Corsair Ven. DDR3-1600Mhz ,8 GB

Please suggest soluation