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SMos
Beginner
1,790 Views

Desktop Board DX79TO 2 USB 3.0 Rear ports keep giving problems even after installing the fix

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Hi,

I recently build a Windows 8 Pro x64 PC Based on the Intel Desktop Board DX79TO, but even after installing the available fix for the 2 USB 3.0 ports at the rear of the PC i keep getting the same problems as before.

The ports work like they should, except that I keep getting the same problem at start-up everytime there is a device still attached to the port.

  • "System hangs on POST code 58 for one minute if any device is attached to USB 3.0 ports, and then continues the boot process."

Even though start-up from USB is placed UNDER those of the internal HDD's in the boot sequence.

Does anyone know how to fix this, or is someone familiar with the problem at all?

Would be nice if I shouldn't have to disconnect my 3TB Mybook 3.0 everytime I want to boot my pc...

Many Thanks

Sven

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1 Solution
Silvia_L_Intel1
Employee
124 Views

Hello Sven,

You may want to check on the following links and download the firmware. This fix the issue on the Intel® Desktop Boards DX79SR and DX79TO

 

Firmware for the back panel USB 3.0 ports

Download the following file: https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/200... https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/200...

Follow these steps

 

1. Download the file 201_Rear.zip.

 

2. Extract the contents of the .zip file to a folder.

 

3. Go to the appropriate subfolder for your operating system:

 

- If 32-bit, go to \x86

 

- If 64-bit, go to \x64

 

4. Run the file Update_2.0.2.0.bat.

 

Firmware for the front panel USB 3.0 ports

Download the following file: https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/201... https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/201...

Follow these steps

 

1. Download the file 200_Front.zip.

 

2. Extract the contents of the .zip file to a folder.

 

3. Go to the appropriate subfolder for your operating system:

 

- If 32-bit, go to \x86

 

- If 64-bit, go to \x64

 

4. Run the file Update_4.0.2.1.bat.

 

 

***Do not connect any USB 3.0 devices to the USB 3.0 ports while updating the firmware.***

View solution in original post

12 Replies
Silvia_L_Intel1
Employee
125 Views

Hello Sven,

You may want to check on the following links and download the firmware. This fix the issue on the Intel® Desktop Boards DX79SR and DX79TO

 

Firmware for the back panel USB 3.0 ports

Download the following file: https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/200... https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/200...

Follow these steps

 

1. Download the file 201_Rear.zip.

 

2. Extract the contents of the .zip file to a folder.

 

3. Go to the appropriate subfolder for your operating system:

 

- If 32-bit, go to \x86

 

- If 64-bit, go to \x64

 

4. Run the file Update_2.0.2.0.bat.

 

Firmware for the front panel USB 3.0 ports

Download the following file: https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/201... https://downloadcenter.intel.com/confirm.aspx?httpDown=http://downloadmirror.intel.com/22775/eng/201...

Follow these steps

 

1. Download the file 200_Front.zip.

 

2. Extract the contents of the .zip file to a folder.

 

3. Go to the appropriate subfolder for your operating system:

 

- If 32-bit, go to \x86

 

- If 64-bit, go to \x64

 

4. Run the file Update_4.0.2.1.bat.

 

 

***Do not connect any USB 3.0 devices to the USB 3.0 ports while updating the firmware.***

View solution in original post

SMos
Beginner
124 Views

Dear Sylvia,

That's what i said in the first line of my post

I recently build a Windows 8 Pro x64 PC Based on the Intel Desktop Board DX79TO, but even after installing the available fix for the 2 USB 3.0 ports at the rear of the PC i keep getting the same problems as before.

I already tried that fix .... its no use

Silvia_L_Intel1
Employee
124 Views

Sven, I am going to inform this immediately. I'll keep you posted.

 

Silvia_L_Intel1
Employee
124 Views

Sven,

On BIOS, can you try disabling the "Boot USB devices first" under the "BOOT" tab.

Please let me know the results.

 

 

SMos
Beginner
124 Views

Just Tried that as well. Same result: the PC keeps hanging when the Mybook is attached to the USB 3.0 ports on boot.

I'm sorry Sylvia.

Silvia_L_Intel1
Employee
124 Views

Svenator,

If you plug the hard drive to a USB 2.0 port are you able to boot to Windows?

Please let me know.

SMos
Beginner
124 Views

Yes, I tried that and it continues to Windows, but I'm not gonna hook my 3.0 HDD up to a 2.0 port which has 1/10th of the possible speed if you don't mind me... It doesnt solve the problem. I can also boot from the USB 2.0 ports using a flashdrive or something alike.

Silvia_L_Intel1
Employee
124 Views

Thanks for all this information.

One last question, do you have UEFI enable on BIOS, under the "Boot" Tab.

Please check it out. If not, please enable it and try again.

Let me know if it worked.

SMos
Beginner
124 Views

Tried that as wel, and doesnt work either... Though even without the MyBook attached that enlarges the boot time enormously ...

I'm sorry

Silvia_L_Intel1
Employee
124 Views

Thanks for the comment. I already sent all this information to the engineering department.

SMos
Beginner
124 Views

Sylvia are there any updates on my subject from Intel so far? Its been almost 2 weeks now since your latest reply.

Silvia_L_Intel1
Employee
124 Views

Svenator,

If the work around did not fix your issue, we would need to replace the motherboard.

So, I recommend you to get in touch with our Warranty Department so they can help you to replace the unit: http://www.intel.com/p/en_US/support/contactsupport http://www.intel.com/p/en_US/support/contactsupport

 

Regards.

 

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