En un board DQ77CP de pronto empezo a pedirme un password para desbloquear el sistema. Le daba enter y arrancaba. Trate de entrar al bios para eliminar esto. Pero solo podia ver las opciones no cambiarlas. Trate de eliminar las passwords con el jumper. Hi

[AVida]

En un Board DQ77CP de repente empezó a edirme un password para iniciar el sistema. Le daba enter y arrancaba. Trate de eliminar el password con el jumper según manual. Hizo todo el proceso pero al reiniciar me pidió el password y ahora no acepta enter para desbloquear.

Restaure el bios con un pendrive y sacando el jumper. Hizo todo el proceso pero sigue pidiéndome el password. No puedo entrar al setup del bios ni arrancar el sistema. Alguna idea?

Gracias.

[n_scott_pearson]

Follow the process documented here: http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005690.html Intel Desktop Boards BIOS Password Clearing

...S

[AVida]

At the begining system ask for password, I press enter and system start. I could see bios set up but not change it. It sais Supervisor password enabled.

I tried to clean passwords with the method of the jumper.

It perform all the procedure and now system ask for password but not accept enter.

[n_scott_pearson]

Have you owned your board for less than 3 years and you purchased it new? If so, you may want to request a replacement via RMA process. To do so, contact Intel Customer Support directly. Here is contact information by geography:

http://www.intel.com/content/www/us/en/support/contact-support.html# @11 Intel Customer Support Contact Information for US and Canada

http://www.intel.com/content/www/us/en/support/contact-support/emea-contact.html Intel Customer Support Contact Information for Europe, Middle East and Africa

http://www.intel.com/content/www/us/en/support/contact-support/apac-contact.html Intel Customer Support Contact Information for Asia-Pacific

http://www.intel.la/content/www/xl/es/support/contact-support/lar-contact.html Intel Customer Support Contact Information for Latin America

Hope this helps,

...S

[idata]

Yes, Intel recommends the following troubleshooting information: http://www.intel.com/content/www/us/en/support/boards-and-kits/desktop-boards/000005690.html Clearing BIOS Passwords on Desktop Boards

If you already tried those steps and they have failed, please let us know if the board is under warranty.Allan.

[idata]

I would like to get more information about your motherboard, please provide the AA and SN of the board.

http://www.intel.com/content/www/us/en/support/boards-and-kits/000005663.html http://www.intel.com/content/www/us/en/support/boards-and-kits/000005663.htmlAllan.