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Beginner
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Graphic Driver Update

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I have Intel DB85FL Board - 8GB Ram. I got a message that a driver is due for update. The details are

Description:
This download installs the Intel® Graphics Driver for 4th Gen.
Version:
x.x.x.5117
Release date:
1/10/2020
Size:
120.39 MB
 
While installing it says "The computer does not meet the minimum requirements for installing the software". How do I know what are the requirements, so that I may upgrade if possible.
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New Contributor I
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Re: Graphic Driver Update

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On these boards, it is a case of onboard or add-on, but not both.  You want to use the onboard graphics, remove your add-on card.

Doc

 

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New Contributor I
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Re: Graphic Driver Update

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What is your current bios version?

 

Doc

 

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Honored Contributor III
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Re: Graphic Driver Update

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And what is your processor?

...S

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Beginner
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Re: Graphic Driver Update

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Thanks. I am a non-technical person. I could find the following information.

INTEL_ DB85FL__

BIOS Version - Default System BIOS

Date - 6/6/2013

Motherboard Manufacturer - Intel Corporation

Model – DB85FL – Version AAG89861-203

Operating System Edition - Microsoft Windows 7 Home Premium (64-bit)

Version (Build) Unknown

Please let me know if that is sufficient.

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Beginner
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Re: Graphic Driver Update

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Thanks. I have the following info about the processor.

Intel® Core™ i5-4440 CPU @ 3.10GHz

  • Device Details

  • ManufacturerGenuineIntel

  • DescriptionIntel64 Family 6 Model 60 Stepping 3

  • Architecturex64

  • # of Cores4

  • Processor Base Frequency3101 MHz

  • Current Voltage1.8

  • Level 2 Cache1024 Kb

  • Level 3 Cache6144 Kb

  • Processor Id0x306C3

  • Revision15363

  • AvailabilityRunning at full power

Please let me know if that is sufficient.

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New Contributor I
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Re: Graphic Driver Update

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So we can have more information about your system, Download, run, and save the results of this utility as a text file:
https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

Then ATTACH the text file (look at the instructions under the reply window).

Doc

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Beginner
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Re: Graphic Driver Update

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Thanks. Here is the copy.

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Honored Contributor III
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Re: Graphic Driver Update

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According to what I am seeing, the Intel processor-based graphics engine is disabled. This is perfectly normal because you have NVIDIA graphics card installed. Becsuse the engine is disabled, the driver update will fail to install. This too is normal, though I wish the installer explained this less cryptically.
...S
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Beginner
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Re: Graphic Driver Update

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Thanks. Will it be advisable to enable Intel processor-based graphics engine ? If it is advisable, then how to do it?

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New Contributor I
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Re: Graphic Driver Update

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On these boards, it is a case of onboard or add-on, but not both.  You want to use the onboard graphics, remove your add-on card.

Doc

 

View solution in original post

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Beginner
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Re: Graphic Driver Update

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Ok. Thanks a lot. Issue stands resolved, with full reasoning.

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