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ghook
Beginner
899 Views

HDMI = No Audio

My motherboard is: ASRock H81M-HDS

I have Intel(r) HD Graphics 4600 and run Windows 7 64bit.

I do not appear to have any Graphics Audio Drivers and when I try to install them it says that I do not meet the minimum system requirements. This means that the TV (connected straight through an HDMI cable) is not picked up at all as an audio device.

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6 Replies
Allan_J_Intel1
Employee
36 Views

Thanks for joining the community.

I understand there is no audio through HDMI port and you are unable to install video drivers.

At this stage, I recommend loading the latest video drivers for your graphics controller by performing manual installation; this will force the registry to take generic video drivers.

See instructions here:

http://support.intel.com/support/graphics/sb/CS-022355.htm http://support.intel.com/support/graphics/sb/CS-022355.htm

Download the zip version of the video driver:

https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714&ProductFamily=Grap... https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&ProdId=3720&DwnldID=23714&ProductFamily=Grap...

Allan.

ghook
Beginner
36 Views

After Step 10 on

http://www.intel.com/support/graphics/sb/CS-033915.htm http://www.intel.com/support/graphics/sb/CS-033915.htm

The computer tells me "The best driver software for your device is already installed"

"Windows has determined the driver software for your device is up to date"

and then only gives me the "Close" option.

So I ran the included Setup file and it ran, installed, restarted and no change.

Allan_J_Intel1
Employee
36 Views

Thanks for the information. Please copy-paste or attach the Graphics report generated within the Intel Graphics User Interface. To access this report, please click on Start >> Control Panel >>Intel GMA driver >> information >> Save To File...

http://www.intel.com/support/graphics/sb/cs-009476.htm http://www.intel.com/support/graphics/sb/cs-009476.htm

Allan.

ghook
Beginner
36 Views

Here you go:

Intel(R) HD Graphics 4600

Report Date: Thursday, May 08, 2014

Report Time [hh:mm:ss]: 5:50:43 AM

Driver Version: 10.18.10.3496

Operating System: Windows* 7 Professional(6.1.7601)

Default Language: English (New Zealand)

Installed DirectX* Version: 11.0

Supported DirectX* Version: 11.0

Shader Version: 5.0

OpenGL* Version: 4.2

OpenCL* Version: 1.2

Physical Memory: 7864 MB

Processor: Intel(R) Core(TM) i5-4440 CPU @ 3.10GHz

Processor Speed: 3099 MHz

Vendor ID: 8086

Device ID: 0412

Device Revision: 06

* Processor Graphics Information *

Processor Graphics in Use: Intel(R) HD Graphics 4600

Video BIOS: 2166.0

Current Resolution: 1280 x 800

* Devices connected to the Graphics Accelerator *

Active Displays: 2

* Monitor *

Display Type: Analog

Serial Number: ACRad52

DDC2 Protocol: Supported

Gamma: 2.2

Connector Type: VGA

Device Type: Monitor

Maximum Image Size

Horizontal Size: 16.14 inches

Vertical Size: 10.24 inches

Supported Modes

640 x 480 (60p Hz)

640 x 480 (67p Hz)

640 x 480 (72p Hz)

640 x 480 (75p Hz)

720 x 400 (70p Hz)

800 x 600 (56p Hz)

800 x 600 (60p Hz)

800 x 600 (72p Hz)

800 x 600 (75p Hz)

832 x 624 (75p Hz)

1024 x 768 (60p Hz)

1024 x 768 (70p Hz)

1024 x 768 (75p Hz)

1152 x 864 (75p Hz)

1280 x 1024 (75p Hz)

1280 x 1024 (60p Hz)

1280 x 960 (60p Hz)

1440 x 900 (59p Hz)

1440 x 900 (60p Hz)

Power Management Support

Active Off Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 04 72 52 AD 1E 0F 00 73

1E 11 01 03 68 29 1A 78 2E 4F A5 A4 59 49 99 24

12 50 54 BF EF 00 81 80 81 40 71 4F 95 00 01 01

01 01 01 01 01 01 9A 29 A0 D0 51 84 22 30 50 98

36 00 98 FF 10 00 00 1C 00 00 00 FD 00 38 4C 1E

52 0E 00 0A 20 20 20 20 20 20 00 00 00 FC 00 41

63 65 72 20 41 4C 31 39 31 36 57 0A 00 00 00 FF

00 4C 35 32 30 39 31 35 38 36 33 35 31 0A 00 07

* Digital Television *

Display Type: Digital

Serial Number: AAA0000

DDC2 Protocol: Supported

Gamma: 1

Connector Type: HDMI

Device Type: Digital Television

Supported Modes

640 x 480 (60p Hz)

640 x 480 (75p Hz)

720 x 400 (70p Hz)

720 x 576 (50i Hz)

720 x 576 (50p Hz)

720 x 480 (60i Hz)

720 x 480 (60p Hz)

720 x 480 (59p Hz)

800 x 600 (75p Hz)

800 x 600 (60p Hz)

1024 x 768 (70p Hz)

1024 x 768 (60p Hz)

1024 x 768 (75p Hz)

1280 x 720 (60p Hz)

1280 x 720 (50p Hz)

1360 x 768 (60p Hz)

1920 x 1080 (60p Hz)

1920 x 1080 (24p Hz)

1920 x 1080 (50p Hz)

1920 x 1080 (50i Hz)

1920 x 1080 (60i Hz)

Power Management Support

Standby Mode: Supported

Raw EDID:

00 FF FF FF FF FF FF 00 04 21 00 00 00 00 00 00

06 16 01 03 80 00 00 00 8A EE 95 A3 54 4C 99 26

0F 50 54 A5 4E 00 01 01 01 01 01 01 01 01 01 01

01 01 01 01 01 01 66 21 50 B0 51 00 1B 30 40 70

36 00 3F 43 21 00 00 1E 00 00 00 FD 00 18 55 0F

50 10 00 0A 20 20 20 20 20 20 00 00 00 FC 00 56

45 4F 4E 2D 54 56 0A 20 20 20 20 20 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 01 59

02 03 24 74 50 90 05 04 03 07 02 06 01 1F 14 13

12 16 11 15 20 23 09 07 03 83 01 00 00 66 03 0C

00 20 00 80 01 1D 00 BC 52 D0 1E 20 B8 28 55 40

C4 8E 21 00 00 1E 01 1D 80 D0 72 1C 16 20 10 2C

25 80 C4 8E 21 00 00 9E 8C 0A D0 8A 20 E0 2D 10

10 3E 96 00 13 8E 21 00 00 18 8C 0A D0 90 20 40

31 20 0C 40 55 00 13 8E 21 00 00 18 00 00 00 00

00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 73

* Other names and brands are the property of their respective owners.

ghook
Beginner
36 Views

This issue has been solved, I got bored and explored the BIOS and found a setting that was disabling the HDMI Audio.

Thanks.

Allan_J_Intel1
Employee
36 Views

Thanks for sharing the results; I am glad your computer is working again.

Allan.

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